Tagged: chatbot

July 26, 2024 @ 1:01 pm By JD Alois  |  

Artificial Intelligence (AI) is quickly becoming ubiquitous and not just in financial services. While some worry that AI may remove the need for real people to do real jobs, most predict that AI will remove labor-intensive tasks from the stack, allowing individuals to focus on… Read More

July 10, 2022 @ 9:02 pm By Omar Faridi  |  

The Foundation for Interwallet Operability (FIO) has announced that cross-platform AI chatbot Alty has integrated the FIO Protocol. With this partnership, Alty’s 4.2 million+ users can “send, receive, and request any type of cryptocurrency using FIO Protocol-enabled functionality.” The FIO Protocol is “an open-source, decentralized… Read More

June 26, 2022 @ 3:15 pm By Omar Faridi  |  

Glia, the provider of Digital Customer Service, has acquired Finn AI, the AI-powered chatbot platform for banks and credit unions. The deal aims to mainstream virtual assistants for financial services companies “by making Finn AI’s proven conversational AI solutions an integral part of Glia’s …… Read More

June 22, 2022 @ 8:01 am By Omar Faridi  |  

UK’s AI-enhanced personal finance chatbot Cleo has achieved a $500 million valuation following an $80 million round, according to an update shared by Sky News. The investment round, which has been announced around 18 months after a $44 million fundraise by Cleo, was joined by… Read More

July 31, 2021 @ 3:52 pm By Omar Faridi  |  

Kasisto, the developer of a conversational AI chatbot, has finalized a $15.5 million Series C round that has been co-led by new investors Naples Technology Vendors and NCR Corporation. Kasisto’s KAI digital experience platform is currently being used by major financial institutions such as JPMorgan,… Read More

June 1, 2021 @ 10:26 pm By Omar Faridi  |  

Hong Kong-based insurance firm YF Life has partnered with HKBN Enterprise Solutions (HKBNES) in order to offer a Google Cloud-enabled Cantonese voice chatbot. The chatbot will be supporting insurance services and is expected to be introduced in early 2022. The chatbot uses Google Cloud‘s AI… Read More

December 12, 2020 @ 12:59 pm By Omar Faridi  |  

After finalizing a $44 million investment round, UK’s AI-powered personal finance chatbot provider Cleo is asking its customers how it should spend its funds. Cleo’s round was led by EQT Ventures along with participation from existing investors such as Balderton Capital, LocalGlobe and SBI. Established… Read More

May 13, 2020 @ 11:16 am By Omar Faridi  |  

The UK’s Nationwide Building Society has prepared its virtual assistant Arti to answer common COVID-19 mortgage holiday questions from the country’s residents. Nationwide’s team of mortgage, technology, and artificial intelligence (AI) professionals have been working on an initiative that involves developing, testing, and launching a… Read More

April 7, 2020 @ 10:22 pm By Omar Faridi  |  

Hong Kong-based Hang Seng Bank, a banking and financial services company, has launched a new chat contact for WhatsApp users based in the city, which is a special administrative region of the People’s Republic of China. The new chat feature aims to provide a direct… Read More

November 26, 2018 @ 8:18 am By JD Alois  |  

Artificial intelligence (AI) chatbot “Charlie,” has raised a $9 million Series A Round led by Propel Venture Partners. Charlie is described as an AI assistant for people who “don’t speak finance.” Charlie is designed to help people save more, cut bills, take control of debt,… Read More

July 11, 2018 @ 8:36 am By JD Alois  |  

Money management chatbot Plum is now supporting challenger banks Monzo and Starling Bank. Plum states that it already supports most major UK banks and currently has around 130,000 users – collected since launch in 2017. Plum states that is has so far saved £24 million… Read More

June 27, 2018 @ 7:40 am By Samantha Hurst  |  

Prudential Hong Kong Limited announced on Tuesday the launch of two insurtech innovations, Hospital to Prudential and Chatbot Claims, which will help redefine the way consumers and medical professionals manage hospital claims in Hong Kong. According to Prudential, the Hospital to Prudential portal provides customers with… Read More

March 27, 2018 @ 3:54 pm By Samantha Hurst  |  

SimbaPay, a London-based digital money transfer provider, announced last week it has launched an AI (Artificial Intelligence) powered chatbot service which now makes International Money Transfer (remittance) possible with only an SMS. According to SimbaPay, the new chatbot will also enable 24/7 instant customer service for… Read More

March 15, 2018 @ 12:00 pm By Samantha Hurst  |  

On Thursday, Germany’s Deutsche Kreditbank AG announced it has teamed up with FinReach to launch a new chatbot called Herbie. The company described Herbie as a customer assistant based on artificial intelligence that will accompany interested parties online on their way to a private loan. While sharing… Read More

December 17, 2017 @ 3:26 pm By Rae Steinback  |  

We’ve been hearing a lot of talk about chatbots lately. Some of these conversations are about the ways that companies are having success with chatbots, but others are about brands that have failed to implement them properly. What is A Chatbot? A chatbot is a… Read More

November 6, 2017 @ 8:30 am By JD Alois  |  

The Initial Coin Offering (ICO) market has experienced hockey stick like growth as all types of companies have rushed to leverage the new approach to crowdfunding growth capital. It is estimated that over $3 billion has been raised via ICOs – a concept that did… Read More

October 16, 2017 @ 7:55 am By JD Alois  |  

London-based BotSkill, a Software as a Service (SaaS) chatbot firm, has secured a £250,000 investment led by the British Robotics Seed Fund (BRSF). Simultaneously, BotSkill has launched an investment crowdfunding campaign on Britbots Crowd. The offer on Britbots Crowd seeks £350,000 for an EIS eligible… Read More

October 6, 2017 @ 12:29 pm By Samantha Hurst  |  

Digital wealth manager Moneyfarm announced on Thursday it has acquired the technology behind personal finance chatbot Ernest. The company claimed it is the first wealth manager to explore the use of a personal finance chatbot to help individuals manage money and investments. Moneyfarm stated it is… Read More

September 27, 2017 @ 1:25 pm By JD Alois  |  

Funding Societies, Singapore’s and Southeast Asia’s SME crowdfunding platform, has announced the launch of its new chatbot “Miyu”. This is described as the first such chatbot created by a crowdfunding company in Southeast Asia. Miyu was jointly developed by two Singapore Management University interns at… Read More

May 9, 2017 @ 9:23 am By Samantha Hurst  |  

Deloitte announced on Tuesday it is teaming up with Personetics to host AI and Chatbot boot camps for financial services in Warsaw and Paris. Both events will be taking place in next week, with the Warsaw event on May 16th and the Paris event on May… Read More