JD Power Survey Finds Growing Consumer AI Acceptance in Financial Services, Healthy Skepticism Remains
Results of a recent J.D. Power survey suggest consumers are growing more comfortable with artificial intelligence in financial services, but the concept isn’t over the hump just yet. J.D. Power surveyed more than 2,000 financial services customers in the United States about their utilization and… Read More
Read more in: Artificial Intelligence | Tagged artificial intelligence, chatbots, financial services, Ila Ghosh, J.D. Power