UK’s Digital Bank Zopa Explains Why Online Payments are More Secure with their Credit Card

In line with industry regulation, online payments with the Zopa Credit Card are becoming a lot more secure, with the addition of “a new layer of security,” according to an update from UK’s digital bank Zopa.

You may start noticing this change from 14 February 2022, so the team at Zopa has shared what you need to know about this update.

As noted in a blog post, the new layer of security is “being added in line with Strong Customer Authentication (SCA) requirements, which are in place to make customers safer when paying online.” All payment service providers – which includes banks such as Zopa – are “required to comply with these regulations to help protect customers and reduce fraudulent payments.”

Zopa credit card clients will need to “pass an extra security step when making online purchases.” Different banks will “handle this in different ways,” however here is what you may expect with your Zopa credit card:

  • When you make an online payment, you’ll first go through the normal step of being sent a verification code which you’ll need to enter
  • Then, you’ll see the new security screen, which will ask you to identify a past transaction you’ve made with your Zopa card from a list of options. (If you’ve not yet made a transaction, select the ‘none of the above’ option)
  • Once you select the right one, the vendor will be notified, and your payment will go through

The team at Zopa also noted that they are going to be introducing this in stages “starting next week, but the extra layer of protection will apply to nearly all online payments made using our credit card by 14 March 2022.” By online payments, they “mean anything from ordering your weekly shop to buying a train ticket online,” the firm clarified.

However, there are some payment types that this won’t be applied to, the company revealed.

The types of payment this won’t affect are: Payments you “make in person using your card/smartphone wallet or over the phone Repeat online payments you already have in place” (for instance, subscriptions to streaming sites).”

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