Regtech firm Entrust has incorporated Australia’s official Document Verification Service (DVS) into its advanced identity verification platform. The development equips businesses across multiple sectors with a streamlined, locally compliant tool to verify customers while combating financial crime.
Australia’s anti-money laundering and counter-terrorism financing (AML/CTF) rules are undergoing their most substantial update in almost 20 years under the Tranche 2 reforms.
The changes extend obligations to a wider range of industries—including real estate agents, lawyers, accountants, and other professional service providers—demanding more customer due diligence and identity verification processes.
Organizations must now balance heightened compliance standards with the need for smooth, digital-first customer journeys that minimize delays and user frustration.
To address these demands, Entrust has introduced a dedicated Australia-ready workflow within its Entrust Studio platform.
The solution unifies automated checks against the DVS with biometric authentication and artificial intelligence-powered fraud prevention tools.
This creates a single, end-to-end process capable of validating government-issued documents such as passports, driver’s licences, and visas directly through official channels.
By layering in facial biometrics and trusted data sources, the system delivers higher levels of assurance while automatically flagging potential risks like deepfakes or synthetic identities early in the onboarding phase.
The integration supports risk-based decision-making, allowing firms to tailor verification intensity according to each customer’s profile.
Low-risk applicants can complete onboarding quickly with minimal friction, while higher-risk cases trigger additional scrutiny.
This approach not only reduces the need for time-consuming manual reviews but also improves operational efficiency and helps maintain regulatory compliance throughout the customer lifecycle, including optional ongoing monitoring.
“Regulatory reform on this scale requires organizations to rethink how trust is established from the very first interaction,” said Harvinder Singh, Regional Vice President of Identity Security Solutions at Entrust.
“By treating identity verification as the first moment of truth in onboarding, organizations can prevent fraud early and protect the digital experiences customers rely on.”
With an established presence in Australia and operations spanning more than 150 countries, Entrust positions itself as a reliable partner for organizations navigating the evolving compliance landscape.
The enhanced solution is designed to help businesses scale securely without compromising either security or user experience.
As Tranche 2 implementation gathers pace, solutions like Entrust’s DVS-integrated workflow are expected to become vital infrastructure for firms seeking to meet new AML/CTF expectations while remaining competitive in the digital economy.