Tagged: Ashish Garg

January 21, 2024 @ 7:45 pm By Omar Faridi  |  

Eltropy, the digital conversations platform for community financial institutions (CFIs), has recently announced the launch of Lobby Management – a new capability to create better in-branch experiences. Part of Eltropy’s Unified Digital Conversations Platform, Lobby Management empowers in-branch associates “to manage customer flow effectively, all… Read More

January 6, 2024 @ 8:14 am By Omar Faridi  |  

Eltropy, a “digital conversations platform,” announced it had surpassed 600 community financial institutions (CFI) customers. As part of the achievement, the company “announced it is boosting investments in Generative AI and product R&D by 36% in 2024.” Eltropy’s Generative AI products have seen adoption “with… Read More

August 18, 2023 @ 11:33 am By Omar Faridi  |  

Amidst the rapid change brought about by digital transformation and artificial intelligence (AI) in the financial services landscape, Eltropy’s CFI customers are adding AI Chat to their member/customer service offering, “providing them with round-the-clock service, optimizing agent efficiency to focus on more complex issues, and… Read More

August 1, 2023 @ 4:25 pm By Omar Faridi  |  

InRoads Credit Union, which claims to be a leader in innovative member experiences and an Eltropy customer, recently shared that by leveraging Eltropy‘s Video Banking solution, the Portland, Ore.-based credit union “achieved a 0% fraud rate, effectively safeguarding members and defeating fraudulent impersonations.” Kim Preston,… Read More

May 29, 2023 @ 1:24 pm By Omar Faridi  |  

Eltropy, the digital conversations platform for community financial institutions, is excited to announce that Cyprus Credit Union has chosen Eltropy as its new partner to modernize the credit union’s digital communication strategy. Ashish Garg, co-founder and CEO of Eltropy, said: “We’re thrilled to welcome Cyprus… Read More

June 10, 2022 @ 11:14 am By Omar Faridi  |  

“Renowned” by credit unions for its digital communications capabilities, Eltropy recently  announced the acquisition of video banking service provider POPi/o. The acquisition strengthens Eltropy’s digital communications platform, and represents one of the fastest Fintech expansions in the industry, the company claims. Eltropy now empowers more… Read More

February 24, 2022 @ 10:49 pm By Tony Zerucha  |  

Indian consumer neobank Niyo has raised $100 million in its Series C round of funding, the company announced today. The funds are earmarked for product development, marketing, distribution, and staffing. This round was led by Accel and Lightrock India with participation from Beams Fintech Fund. Existing investors Prime… Read More