Tagged: Customer Experience

HSBC Bank USA Introduces Apple Business Chat via LivePerson’s Cloud Platform to Enhance Digital Banking Experience

The global COVID-19 crisis has limited the ability of consumers to visit physical bank branch locations to take care of their banking needs or requirements. Customer service departments at banks have seen a dramatic increase in calls from clients who may have many questions and… Read More

Digital Banking: Monzo, Starling, and Revolut Make it Much Easier to Open Accounts, According to a Recent Review

Many large banks in the United Kingdom appear to be falling behind their all-digital competitors when it comes to providing better overall customer service, which includes the ability to allow clients to quickly open new accounts – according to a recent review performed by Peter… Read More

daVinci Payments, a Fintech Firm that Facilitates Global Corporate Transactions, Introduces New Platform to Enhance Customer Experience

daVinci Payments, a Fintech company that facilitates global corporate payments, disbursements, virtual rewards and offers prepaid cards, has introduced a “Brand Accelerator,” which is a software-as-a-service (SaaS) platform designed to make payments “a seamless branded experience for recipients—from beginning to beyond the point of payment.”… Read More

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