Tagged: consumer duty

March 14, 2025 @ 8:24 am By Omar Faridi  |  

MorganAsh recently hosted a webinar featuring Jess Trueman, Head of Business Development at Smart Money People, alongside James Edmond and Martin Grimwood, to explore how businesses can enhance their board reporting on vulnerable customer data under the Consumer Duty framework. The discussion centered on aligning… Read More

July 31, 2023 @ 9:20 am By JD Alois  |  

The Financial Conduct Authority  (FCA) now has a higher duty when it comes to “consumer protection.”  As of today, the regulator has a new standard when it comes to financial services oversight. As outlined by the FCA: “You should expect:  helpful and accessible customer support,… Read More

July 24, 2023 @ 10:42 am By JD Alois  |  

The UK Financial Conduct Authority (FCA) published final guidance on the new Consumer Duty initiative last year. Firms are expected to implement the requirements by the end of this month. Consumer Duty sets a “standard of care” for financial services firms in retail markets aiming… Read More

May 14, 2021 @ 10:16 am By Omar Faridi  |  

The UK’s Financial Conduct Authority (FCA) has shared plans for a new Consumer Duty, which will aim to provide a greater level of consumer protection for retail financial markets for companies to follow. UK companies are currently required to adhere to FCA guidelines and various… Read More