The Financial Conduct Authority (FCA) now has a higher duty when it comes to “consumer protection.” As of today, the regulator has a new standard when it comes to financial services oversight. As outlined by the FCA: “You should expect: helpful and accessible customer support,… Read More
Read more in: General News, Fintech, Global, Politics, Legal & Regulation | Tagged consumer duty, creditspring, fca, neil kadagathur, provenir, uk, united kingdom
The UK Financial Conduct Authority (FCA) published final guidance on the new Consumer Duty initiative last year. Firms are expected to implement the requirements by the end of this month. Consumer Duty sets a “standard of care” for financial services firms in retail markets aiming… Read More
Read more in: General News, Global, Opinion, Politics, Legal & Regulation | Tagged consumer duty, uk, united kingdom
The UK’s Financial Conduct Authority (FCA) has shared plans for a new Consumer Duty, which will aim to provide a greater level of consumer protection for retail financial markets for companies to follow. UK companies are currently required to adhere to FCA guidelines and various… Read More
Read more in: General News, Global, Politics, Legal & Regulation | Tagged consumer behavior, consumer duty, consumer protection, customer service, fca, financial conduct authority, financial services, financial wellbeing, sheldon mills, survey, uk, united kingdom
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