Tagged: consumer behavior

Bank of Ireland Credit and Debit Card Data Indicates Spending Levels Rose Nationwide Compared to 2022

Bank of Ireland credit and debit card data for the first two weeks of December revealed that spending levels rose nationwide compared to the same period in 2022. Cavan shoppers engaged in “the biggest pre-Christmas splurge, with spending in the county rising by 11% during… Read More

France: AMF Savings and Investment Barometer Shows Interest in Investing in Stock Market at Highest Level

The Autorité des Marchés Financiers (AMF) has published the 7th edition of its Savings and Investment Barometer on investment trends. After the sharp fall seen in 2022, more retail investors are “planning to invest in equities in 2023.” This renewed interest is being driven in… Read More

Digital Payments and Online Wallets Now an Integral Aspect of Travel Experience – Research Report

Visa (NYSE: V) announced the results of its 2023 U.S. edition of the Visa Global Travel Intentions Study, revealing emerging trends “in consumer behaviors and preferences for outbound and inbound cross-border travel.” Travel has surged post-COVID and there are “no signs of retreating, despite rising… Read More

Consumer Financing Study: Digital Engagement Key to Client Satisfaction, Lowering Cost to Serve

With macroeconomic conditions continuing to make it difficult for auto lenders to maintain or increase profitability, all eyes have “turned to digital channels as the most cost-effective and efficient means to do so.” According to the J.D. Power 2023 U.S. Consumer Financing Satisfaction Study, released… Read More

BNPL: Consumers Say Flexible Payments Allow Them to Manage Expenses More Effectively, Zip Research Reveals

Americans are shopping earlier than ever before and leveraging flexible payments to manage their expenses during the holiday season according to newly released research from leading financial services company Zip Co (ASX: ZIP). The survey of more than 3,000 U.S. adults revealed “that 57% of… Read More

BNPL Fintech Affirm Survey Reveals Consumers Are Still Planning to Spend More via Online Shopping Platforms

Affirm (NASDAQ: AFRM), the payment network that empowers consumers and helps merchants drive growth, released new data revealing shoppers’ priorities this holiday season. While consumers face continued economic uncertainty, the survey of 2,000 gen pop Americans revealed “they are still planning to spend: 3 in… Read More

UK Consumers Expected to Cut Bank on Holiday Spending Due to Cost of Living Crisis – Survey

The scale of Christmas / holiday spending cutbacks due to the cost of living is highlighted in new research from KPMG UK – which shows consumer intention “to cut back on buying gifts, groceries and socializing.” Over 2600 UK consumers were surveyed for KPMG –… Read More

Coinbase Encourages 52M Crypto Holders to Advocate for Change, Focused on Supporting Financial Inclusion

Nearly nine in ten Americans believe it is time to update the financial system, but progress is being slowed “by resistance of those in power who embrace the status quo: outdated systems that limit economic freedom and opportunity for everyday Americans,” according to an updatre… Read More

Unstable Financial Markets Have US Consumers Keeping Close Eye on Retirement Accounts via Fintech Apps – Report

The unstable financial markets in the United States during the past few years have people keeping a wary eye on their retirement accounts and, increasingly, they are doing so via mobile apps, the team at J.D. Power notes. According to the J.D. Power 2023 U.S…. Read More

Most Consumers Will Switch Providers Due to Fraud Experience or for Enhanced Safeguards – Report

The scams deluge that flourished during the COVID-19 pandemic and proliferates yet today has heightened the public’s fraud anxiety. Rampant fraud is also “reshaping individuals’ expectations about organizations’ obligations to protect them – and the compromises they are willing to make to enhance security” –… Read More

Auto Financing: Consumers Continue to Prefer Shorter-Term Loans, Experian Report Claims

A new Experian report shows consumers are continuing to opt for shorter term loans. In the second quarter of 2023, captives reportedly “regained the lion’s share of total vehicle financing, outpacing banks and credit unions.” According to Experian’s State of the Automotive Finance Market Report:… Read More

Most US Consumers Believe Credit Cards Make It Challenging to Manage Finances, Affirm Report Claims

As Americans face record-high credit card debt and fees, nearly three in four (73%) say credit cards make it challenging to manage their finances, according to a new survey conducted by OnePoll and commissioned by Affirm (NASDAQ: AFRM) the payment network that empowers consumers and… Read More

Most Investors Maintain Same Level of Investment Activity Regardless of Inflation, PeerBerry Report Claims

Inflation does not affect most investors, according to an update from PeerBerry. Available data shows (via an investor survey conducted by their platform last month), that 52% of the surveyed investors “do not change their investment habits and keep their previous investment volumes. 21% of… Read More

Gen Z Consumers Turning to Bankcards, Unsecured Personal Loans As Lenders Tighten Underwriting, Report Reveals

At the mid-point of 2023, Gen Z consumers (born between 1995 and 2005) increasingly find themselves with new access to credit products. The newly released Q2 2023 Quarterly Credit Industry Insights Report (CIIR) from TransUnion (NYSE: TRU) shows “that relative to the consumer population as… Read More

Australia: National Online Spending Declines Despite Pockets of Growth, Airwallex Report Claims

Australians are spending on average nearly $600 less online than they were a year ago, according to the latest Digital Economy Index from global financial platform Airwallex. The Airwallex Quarterly Digital Economy Index “records year-to-date spending per adult, as well as quarter-by-quarter snapshots of the… Read More

Digital Banking: Over 75% of Consumers in Lombardy, Italy’s Most Industrialized Area, Banked Online, Report Claims

Over three-quarters or 75% of the population in Lombardy, Italy’s largest and most industrialized area, banked online this past year, compared with the national average of just 63%, the Bank of Italy recently revealed. Virtual banking in Lombardy has reportedly increased by around 20 percentage… Read More

TransUnion Report: Consumers Now with Negative Equity, As Loan-to-Value Ratios Rise, And Used Vehicle Values Fall

A newly released TransUnion and J.D. Power study shows that while most remain in positive equity positions, potential risk is “increasing among some consumers and lenders.” A return to a vehicle environment “closer to the pre-pandemic norm has allowed for inventories to replenish and for… Read More

Marqeta Study: Consumer Confidence in Embedded Finance, Digital Banking Providers on the Rise

The age of embedded finance and digital financial services has reached an inflection point, “with new payments and shopping solutions now commonplace in the US alongside legacy systems,” according to a new survey from Marqeta (NASDAQ: MQ), the global modern card issuing platform. The company’s… Read More

Experiences Reign “Supreme” During Squeeze on Consumer Finances, According to Paysafe Research

Consumer demand for travel, leisure and other experiences remains strong despite the increase in cost of living according to Paysafe (NYSE: PSFE) research. The payments platform found “that 51% of consumers are still prioritising spend in these areas over other discretionary spending.” The research also… Read More

P2P Investors Showing More Interest in ESG Policies, ‘Green’ Platforms, Robocash Claims

More than half of the surveyed investors pay attention to ESG policies when choosing a P2P platform, according to an update shared by Robo.cash. Almost one in four invest in “green” platforms, the team at Robocash reveals. Robo.cash conducted a survey “among European P2P investors… Read More