Tagged: consumer behavior

UK Consumers Still Carrying Cash for Emergencies Despite Increasing Digital Payments Adoption – Report

Research from NatWest reveals the fast pace of change in the payments behaviors of consumers across the United Kingdom. As digital payments become more available, in 2024, merely 8% of adults report that they still use cash and coins “all of the time,” according to… Read More

Irish Consumers Continue to Reduce Spending Throughout the Year Due to Rising Cost-of-Living – Report

KPMG has released that retail survey with key findings indicating how consumer behavior may change during the coming months. The KPMG survey of consumer retail attitudes was conducted by Red C at the end of October. The key findings from the survey / research study… Read More

UK’s Online Spend Expected to Exceed Last Year’s Holiday Spending Activity by £1.1 Billion – Report

Analysis by Experian and Reward reveal key shopping trends ahead of crucial ‘Golden Quarter.’ Informative and timely insights from Experian, in partnership with Reward, reveal that consumers – despite the festive tradition of heading to the high street – are likely to do “more of… Read More

French Consumers Now Comfortable Using Fingerprint Scanning to Secure Banking Transactions – Report

Feedzai, the RiskOps platform, offering AI-powered solutions to protect people and payments against financial crime, reveals that 42% of French citizens will use fingerprint authentication to secure their payments, especially among the younger generation aged 18-34, where the rate is 56%. Although 32% of respondents… Read More

AI Integrations at Self-Checkouts in Germany Resulting in More Frictionless Commerce and Payments Experiences – Report

Innovative tech in stationary retail optimizes processes and has a positive impact on the shopping experience for consumers in Germany, according to a new report. One example of this is self-checkout tills (SCO tills). While they are still used more frequently by younger customers, the… Read More

Majority of Consumers in Brazil Use Fintech Apps to Make Payments and Check Balances – Research Study

During the past decade, the digitalization and democratization of access to financial services have transformed how people interact with money and institutions. This, according to an update shared by Nubank (NYSE: NU). Nubank pointed out in its latest update that although in the past, people… Read More

Consumer Spending Report: Higher Cost of Living Leading to Cancellation of Subscriptions with Recurring Payments

Research and key insights released by Adyen (ADYEN:AMS), the global financial technology platform of for international businesses, reveals 40% of consumers have already, or are planning to, “unsubscribe” from services and products they’ve set up recurring payments with over the “next 12 months.” The data… Read More

UK Consumer Behavior Continues to Be Impacted By Cost of Living Crisis – Research

New research released by KPMG provides insight into whether consumers would reduce some of the buying and saving behaviors that have become more prevalent during the cost of living crisis, if they had more disposable income available to spend. KPMG UK’s Consumer Pulse survey gauged… Read More

UK Consumers Admit to Overspending with Fear of Missing Out Being Key Driver – Research

As summer comes to a close and the nights draw in, new research from NatWest Premier reveals that half (50%) of Brits admit “to overspending, with fear-of-missing-out being the primary driver for 25%.” Furthermore, around one in five agree “that the pressure to keep up… Read More

Discretionary Spending Hit as UK Consumer Cost Pressures Mount – Research Study

Discretionary spending hit as household cost pressures continue to mount according to the latest findings from KPMG UK‘s Consumer Pulse survey. As noted in the update, four in ten consumers say they’ve “cut back on non-essential spending, reducing their monthly discretionary budget by £77 on… Read More

US Consumers Are Focused on Saving Money, Also Concerned About Digital ID Fraud and Theft – Consumer Behavior Report

The EY Future Consumer Index (FCI), a global study surveying 23,000 consumers across 30 countries, including 1,500 in the US, indicated that US consumers are optimistic “about the future, with 77% of consumers noting that they think their lives are the same or better now… Read More

Cost of Living Crisis Remains Major Concern for Gen Z and Millennials, Survey Reveals

Deloitte’s 2024 Gen Z and Millennial Survey connected with nearly 23,000 respondents across 44 countries, examining the evolving circumstances shaping the workplace and the societal experiences of these generations globally. Elizabeth Faber, Deloitte Global Chief People & Purpose Officer, said: “This year’s survey spotlights two… Read More

Economic Uncertainty Isn’t Preventing Canadians from Planning Major Purchases, According to BNPL Fintech Affirm Survey

At a time when many reports seem to indicate that Canadians are tightening their wallets, a new survey released today from Affirm (NASDAQ: AFRM), the payment network that empowers consumers and helps merchants drive growth, found that “the vast majority of Canadians (82%) plan to… Read More

Retail Bank Clients Are Losing Confidence in Banking Service Providers, Customer Attrition A Key Concern – Report

U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern. According to the J.D. Power 2024 U.S. Retail Banking Satisfaction Study, released recently, consumer trust in retail banks “has declined significantly during the past two years, with unexpected fees,… Read More

Bankcard Balances Exceed $1 Trillion as Millennials Increasingly Turn to Cards – Report

Findings from the newly released Q4 2023 Quarterly Credit Industry Insights Report (CIIR) from TransUnion (NYSE: TRU) reveal that credit card debt is “at a historical high, driven in part by Millennials further building on their credit portfolios.” This comes at a time when an anticipated reduction in interest… Read More

Bank of Ireland Credit and Debit Card Data Indicates Spending Levels Rose Nationwide Compared to 2022

Bank of Ireland credit and debit card data for the first two weeks of December revealed that spending levels rose nationwide compared to the same period in 2022. Cavan shoppers engaged in “the biggest pre-Christmas splurge, with spending in the county rising by 11% during… Read More

France: AMF Savings and Investment Barometer Shows Interest in Investing in Stock Market at Highest Level

The Autorité des Marchés Financiers (AMF) has published the 7th edition of its Savings and Investment Barometer on investment trends. After the sharp fall seen in 2022, more retail investors are “planning to invest in equities in 2023.” This renewed interest is being driven in… Read More

Digital Payments and Online Wallets Now an Integral Aspect of Travel Experience – Research Report

Visa (NYSE: V) announced the results of its 2023 U.S. edition of the Visa Global Travel Intentions Study, revealing emerging trends “in consumer behaviors and preferences for outbound and inbound cross-border travel.” Travel has surged post-COVID and there are “no signs of retreating, despite rising… Read More

Consumer Financing Study: Digital Engagement Key to Client Satisfaction, Lowering Cost to Serve

With macroeconomic conditions continuing to make it difficult for auto lenders to maintain or increase profitability, all eyes have “turned to digital channels as the most cost-effective and efficient means to do so.” According to the J.D. Power 2023 U.S. Consumer Financing Satisfaction Study, released… Read More

BNPL: Consumers Say Flexible Payments Allow Them to Manage Expenses More Effectively, Zip Research Reveals

Americans are shopping earlier than ever before and leveraging flexible payments to manage their expenses during the holiday season according to newly released research from leading financial services company Zip Co (ASX: ZIP). The survey of more than 3,000 U.S. adults revealed “that 57% of… Read More

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