Tagged: customer services

UK’s OneBanks, which Offers Face-to-Face Banking Services on Behalf of Banks, Hires Andy Willmot as CTO

OneBanks, the developer of a pop-up kiosk format which can offer in-person banking services on behalf of several different banks and financial services customers, has appointed Andy Willmot,  (the Chief Digital Architect at Lloyds Banking Group) as its Chief Technical Officer. With banks now beginning… Read More

Barclays, Lloyds, NatWest, Santander, and HSBC to Share Single Bank Branch Location in Small UK Towns

The COVID-19 outbreak has led to nationwide lockdowns and other measures being taken to limit in-person contact in order to prevent the further spread of the virus. Many more individual consumers and businesses are conducting transactions online and are trying to avoid visiting physical locations…. Read More

Charles Schwab Develops Patent-Pending Algorithm to Enhance Customer Experience, Make Investing More Accessible

Charles Schwab (NYSE:SCHW) has reportedly created a patent-pending algorithm that aims to enhance the customer experience while making investing more accessible to everyone. The new algorithm has been developed by a team of data scientists that work within Schwab’s Digital Services division, which is focused… Read More

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