Tagged: customer services

June 7, 2022 @ 9:57 am By Omar Faridi  |  

Nationwide Building Society has reportedly extended its commitment to protect physical branch locations in cities and towns across the United Kingdom for at least another year as part of ongoing efforts to assist households amid the unprecedented rise in cost-of-living. The mutual lender stated that… Read More

May 6, 2021 @ 12:17 am By Omar Faridi  |  

OneBanks, the developer of a pop-up kiosk format which can offer in-person banking services on behalf of several different banks and financial services customers, has appointed Andy Willmot,  (the Chief Digital Architect at Lloyds Banking Group) as its Chief Technical Officer. With banks now beginning… Read More

May 2, 2021 @ 3:27 pm By Omar Faridi  |  

The COVID-19 outbreak has led to nationwide lockdowns and other measures being taken to limit in-person contact in order to prevent the further spread of the virus. Many more individual consumers and businesses are conducting transactions online and are trying to avoid visiting physical locations…. Read More

November 13, 2020 @ 10:42 am By Omar Faridi  |  

Charles Schwab (NYSE:SCHW) has reportedly created a patent-pending algorithm that aims to enhance the customer experience while making investing more accessible to everyone. The new algorithm has been developed by a team of data scientists that work within Schwab’s Digital Services division, which is focused… Read More