UK Financial Services Firms Are Turning to AI to Develop Streamlined User Experiences, Report Claims

Cost cutting is said to be behind a significant drop in satisfaction levels in 2023, according to a comprehensive update shared by KMPG. The UK’s biggest brands are turning “to artificial intelligence (AI) to develop better customer and colleague experiences,” according to KPMG’s latest Customer… Read More
Read more in: Artificial Intelligence, Fintech, General News, Global | Tagged ai, artificial intelligence, Customer Experience, digital financial services, digitalization, europe, financial services, kpmg, kpmg uk, uk, united kingdom, update