The GoFundMe Guarantee notably covers campaigns in the U.S. and Canada started after October 3rd with an American or Canadian recipient of the funds. Examples of campaign misuse are:
- The campaign organizer doesn’t deliver funds to the intended beneficiary
- The campaign description is intentionally misleading to donors
- The campaign organizer or beneficiary is charged with a crime related to misrepresentations made in their campaign
What is not covered by the guarantee is a refund of a donation to a user’s own campaign, regretting donation, refunds for offline donations, and personal disagreement with the campaign’s organizer or beneficiary. For more information about how to submit a claim, click here.