NatWest Forms New Partnership With Vocalink Analytics For Fraud Protection System

NatWest has formed a partnership with Vocalink Analytics to further strengthened its fraud protection systems with the adoption of a sophisticated machine learning solution known as Corporate Fraud Insights.

According to Vocalink, the system is designed to detect and prevent invoice redirection fraud, where businesses are duped into paying money into a fraudster’s account rather than to their intended supplier. The duo revealed:

“Vocalink Analytics and NatWest worked together to develop, test and launch Corporate Fraud Insights, which identifies and flags suspicious non-real time payments. Following its introduction last year, the solution has prevented losses of over £7 million to customers, with individual attacks often worth hundreds of thousands of pounds.”

Lee Fitzgerald, Head of Fraud for Commercial and Private Banking at NatWest, stated:

“Detecting Invoice Redirection fraud is akin to finding a needle in a haystack, as there are tens of millions of legitimate non-real time payments every day. While the volume of fraud is relatively low, the values are typically large amounts, so the business impact of this type of fraud can be crippling. Corporate Fraud Insights is part of our on-going commitment to fighting payments-related fraud on behalf of our customers, helping businesses to stay safe and secure.”

Gary Kearns, Executive Vice President for Vocalink Analytics, added:

“We apply sophisticated analytical techniques to vast amounts of payments data to build models which identify suspicious activity.  Every time a business pays an invoice, a behavioral signature is left behind. By analysing these signatures, and the signatures of historical frauds, we are able to identify and flag suspected incidents of fraud. It has been a great experience working with NatWest to take live Corporate Fraud Insights. Most importantly, we are delighted to see how successful it has been in protecting business customers from payments-related fraud.”

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