Finastra revealed on Wednesday (September 29, 2021) that First National Bank of Manchester (FNBM) has chosen Fusion Phoenix as its Core banking solution to “best serve its account holders and grow the bank.”
As mentioned in a release, the decision represents “an upgrade from its previous core, also from Finastra.”
“A bank’s success is dependent on providing superior service to current clients, while attracting a younger generation of account holders who demand an authentic multi-channel experience which can only be delivered with modern banking services,” stated Jacob Greer, Chief Technology Officer, First National Bank of Manchester.
Greer added:
“We believe that with Fusion Phoenix, we will not only have a deeper view into our account holder relationships but will have the insight and agility to best serve those account holders with the financial tools they demand. We selected Finastra’s core to carry us beyond that status quo offered by others’ cores in the market.”
Fusion Phoenix will aim to serve as a differentiator and engine for ongoing growth and development for FNBM. As an innovative Core created using Microsoft tech, residing in the Microsoft Azure Cloud, Fusion Phoenix will “enable FNBM to quickly integrate new technologies.”
As noted in the update, Finastra’s FusionFabric.cloud open developer platform and FusionStore, will “give the bank the ability to add innovative services from third party fintechs, allowing FNBM to take advantage of trends and opportunities quickly and efficiently.”
The announcement also mentioned that the open core “integrates seamlessly with other Finastra solutions already used by the bank, including Fusion Digital Banking, Fusion LaserPro, Fusion CreditQuest and others.”
Because of this, it offers “a 360-degree view of the customer, including account holder exposure, contact history, loan balances, account alerts and more, so that FNBM can serve its customers with bespoke service and custom-tailored products.”
Chris Zingo, SVP and GM of Americas Field Operations, Finastra, remarked:
“It was an honor to be selected by First National Bank of Manchester when it looked to upgrade its core, in order to better serve its evolving customer base and grow into the future. Over the past several years, Finastra has made bold moves to ensure that financial institutions can future-proof their technology investments, while being able to overcome industry challenges and take advantage of opportunities presented by today’s fast changing market.”
As previously reported, Finastra is developing an open platform that “accelerates collaboration and innovation in financial services, creating better experiences for people, businesses and communities.”
Supported by an extensive portfolio of financial services software, Finastra “delivers this vitally important technology to financial institutions of all sizes across the globe, including 90 of the world’s top 100 banks.”
Their open architecture approach “brings together a number of partners and innovators.” Together they are leading the way in which apps are “written, deployed and consumed in financial services to evolve with the changing needs of customers.”