Mortgage Platform SimpleNexus Assists Lenders with Better Serving Spanish-speaking Borrowers with New Product

SimpleNexus, developer of the homeownership platform for loan officers, borrowers, real estate agents and settlement agents, has announced the launch of Nexus Bilingual, a feature that makes the loan process more accessible to homebuyers who want to communicate in Spanish by obtaining  loan information in Spanish.

The National Community Reinvestment Coalition (NCRC) 2019 report on Hispanic Lending reveals that over 470,000 Hispanic consumers became homeowners in 2019. Nexus Bilingual assists lenders with better serving the expanding Hispanic homebuyer market in the US with tools that “generate borrower confidence and help overcome language barriers.”

Although not a complete loan application, Nexus Bilingual makes “kickstarting the loan process more accessible to prospective homebuyers by providing them with a Spanish-language purchase or refinance loan inquiry form option,” the announcement explained.

SimpleNexus Founder Matt Hansen stated:

“At SimpleNexus, we believe the homeownership dream should be more accessible to everyone. Nexus Bilingual has been a high-priority project of our newly formed skunkworks team and is based on direct market input. It’s been personally satisfying to lead the development of a feature that now enables our lender partners to overcome language barriers, increase user confidence and connect with Spanish-speaking borrowers as they embark on the homeownership journey.”

An intuitive desktop and mobile-responsive experience, Nexus Bilingual enables potential  borrowers to “initiate purchase and refinance mortgage loan inquiries in Spanish.”

As explained in the update, prospective borrowers are able to submit a Spanish-language loan inquiry and then Nexus Bilingual informs them that “a member of their lender’s Spanish-speaking staff will reach out to help them complete the process in English and educate them on next steps.”

Established in 2011, SimpleNexus is the developer of mobile-first tech for the modern mortgage lender. Lenders rely on their namesake homeownership platform to “unite the people, systems and stages of the mortgage process into a seamless, end-to-end solution that spans engagement, origination, closing and business intelligence.”

By assisting lenders with managing their teams and staying connected with borrowers and real estate partners, the team offers “a measurable return on investment in the form of reduced turn times, increased loan application submissions and more referral business.”

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