Ever imagine visiting your banking branch virtually (without having to leave your residence) or conveniently discussing investment plans with a financial advisor?
Well, the day is not so far away when you may have the option to transact, access banking details and access various banking products from the comfort of your home.
Kiya.ai – which claims to be one of the most “innovative” digital solution providers serving financial institutions and governments internationally, recently announced the launch of India’s “first-ever” Banking Metaverse – Kiyaverse.
Kiyaverse claims that it “pioneers” use-cases of merging real-world banking activities with Metaverse banking via an avatar (virtual humanoid) based interactions.
During the initial phase, Kiyaverse will enable banks to extend their own Metaverse for customers, business partners, and workers, via services that will include Relationship Manager & Peer Avatars and Robo-advisors.
Kiyaverse intends to have tokens as (non-fungible tokens) NFTs and support CBDCs to enable open finance in a Web3.0 ecosystem.
Kiyaverse will reportedly interface its Open API connectors with Aggregators, and Gateways to support a “Super-App” and Marketplace on the metaverse.
With the launch of Haptics enabled Headsets, Kiyaverse will aim to offer a “near real-world” interaction using the Internet of senses.
Kiya.ai MD and CEO Rajesh Mirjankar stated:
“While digital banking is functionally interdependent and inclusive, it is all too often seen as being emotionally detached. Metaverse allows banks to use cutting-edge technology with a human touch which will significantly deepen and personalize customer interaction. Kiyaverse offers meaningful applications in the Metaverse that apply to relevant business use cases in the real world. It will enable banks to harness the potential of enhanced UX to bring out the best outcomes for data visualization and gamification of processes and procedures. Kiyaverse provides cross-functional multi-experience using personalized avatars across real world, mixed reality & virtual reality environments. Our product roadmap includes integration with CBDC and interoperability with other Metaverses to enable open finance in the Metaverse.”
Kiyaverse will allow clients to use their personalized avatars on virtual banking units, mobile phones, laptops, VR headsets and mixed reality environments.”
The platform will reportedly bring everyday banking services from the real world to the virtual world and vice-a versa, interacting with a relationship manager’s avatar creation and customization, AI-powered virtual customer interaction, portfolio analysis, wealth management, co-lending, and corporate banking.
Kiyaverse offers 3-dimensional analysis of data for Banks such as CMO Insights, Product Performance, Risk Analysis and Channel Analytics.