AKUVO, a technology organization specializing in credit risk and delinquency management, announced that Mountain America Credit Union has “signed on to AKUVO Aperture to provide its members with personalized solutions to aid in overcoming delinquency.”
Aperture harnesses data “to help collection staff offer behavior-based, personalized delinquency solutions.”
The cloud-based platform will “allow Mountain America to gain efficiencies and increase recoveries while also improving the member experience.”
Mountain America “selected Aperture to heighten its commitment to guiding members as they work to achieve their financial dreams, including times when unexpected life events result in delinquency.”
Steve Castagna, Chief Revenue and Operating Officer of AKUVO, said:
“We’re thrilled to welcome one of the countries’ largest credit unions and look forward to working with Mountain America’s distinguished team. Aperture was built to scale, so America’s largest credit unions and small credit unions alike can benefit from our advanced technology.”
Amy Moser, Chief Lending Officer at Mountain America, remarked:
“As a trusted financial partner, our members expect us to provide them with all the tools they need to navigate their financial paths, even when the road becomes rocky. Aperture’s solution allows us to leverage technology to provide our members with personalized service that enables us to deliver on our mission of helping members define and achieve their financial dreams.“
As noted in the update, AKUVO is “the creator of Aperture, a modern, cloud-based collection platform powered by data and analytics.”
Built by a team of individuals, each with more than 20 years’ experience, the company “takes a visionary, behavior-based approach to credit risk and delinquency management through its products and advisory services.”
With more than 1 million members and $15.5 billion in assets, Mountain America Credit Union helps its members “define and achieve their financial dreams.”
Mountain America provides consumers and businesses “with a variety of convenient, flexible products and services, as well as sound, timely advice.” Members enjoy “access to secure, cutting-edge mobile-banking technology; 100 branches across six states; and more than 50,000 surcharge-free ATMs. Mountain America—guiding you forward. Learn more at macu.com.”