Fintech Mangopay Supports Future of Marketplaces by Acquiring Payment Orchestrator WhenThen

Following the acquisition of fraud detection company Nethone in November 2022, Mangopay continues strengthening its payment flow capabilities “by acquiring WhenThen, a payment orchestration and payments automation platform, providing powerful payment acceptance and payment operations to marketplaces and platforms big and small.”

Just four months after welcoming Nethone to the Mangopay Group, they are pleased to announce yet another acquisition “that further demonstrates their commitment to offering our customers, marketplaces and platforms the best payment infrastructure and operations technology, which they need to succeed.”

The firm says they have listened to their existing and future customer needs “about the importance of their secure, modular and smart payments engine.”

An engine that “allows them to easily optimize for checkout conversion, prevent fraud along their payment flow, meet their regulatory and compliance requirements and automate their payment operations to achieve their growth ambitions.”

Let’s face it, ‘one size fits all’ payment solutions simply “don’t cut it anymore,” so Mangopay’s mission is “to offer the modular payment infrastructure that marketplaces and platforms big and small need to succeed.”

So whether a business starts or matures into creative payment flows, they offer the payment products, expertise, and core payment technology “to support them from the get-go and into the future.”

And now, with the addition of WhenThen’s technology, their customers “can orchestrate across not only our payment products but others too.”

WhenThen is “a Dublin-based payments technology company that powers payment acceptance and automates payment operations for online businesses worldwide?”

With WhenThen’s technology and global connectivity, Mangopay will “scale its entire payment offering to unlock significant value for its existing platform customers through multi-processor relationships and greater automation.”

As they combine their technologies, they’re looking “to future-proof pay-in capabilities with greater control, flexibility and scalability to embrace the ever-evolving marketplace landscape. Platforms will no longer be held back in their growth, and be able to consume the features that suit them, whether that’s payment methods, wallets, onboarding experiences or fast payouts.”

In a single integration, WhenThen’s and Mangopay’s combined technologies will give platforms the ability to:

  • Seamlessly build and configure revenue-optimizing payment flows such as intelligent payment and smart routing on all payment methods through a no-code interface.
  • Increase local conversion rates through a dynamic checkout experience that automatically adapts to customers’ locale.
  • Grow their payment offering by adding new payment methods at checkout in a matter of clicks.
  • Securely store and access customer card data via a native cloud PCI DSS Level 1 certified card vault that not only tokenizes customer cards but also enables network tokens (Visa, Mastercard, AMEX) and automatic card updater, ensuring platforms always have their customers’ latest card details on file.
  • Automate time-consuming payment operations through a central Payment Insights and Operations dashboard to speed up and simplify disputes, chargeback and refund management.

Romain Mazeries, Mangopay CEO, said:

“As the platform economy continues to grow, creating amazing payment experiences remains a key factor for our customers and prospects . Acquiring WhenThen enables Mangopay to rapidly accelerate its payment capabilities whilst providing the best payment experiences in the market. It represents a strategic asset for our growth plans, following the acquisition of Nethone in 2022 that strengthened our fraud capabilities. We are committed to serving our loyal customers, such as Vinted, LeBonCoin, Chrono24, Wallapop and many others, with enhanced features and modular technologies that best meet their needs.”

Kirk Donohoe, former WhenThen co-founder and CEO, now Chief Product Officer of Mangopay. said:

“We are extremely excited to embark on Mangopay’s journey and become the next global payment leader for platforms. “Platform-based businesses, big and small, seek flexibility in how they build and operate their payment stack as they strive to meet their growth and revenue targets. They have had to adopt a one-size-fits-all payments system approach for too long. We want to give them more control, flexibility and scalability.”

WhenThen’s entire team and products have now “fully merged with Mangopay and will operate under the Mangopay brand, with Kirk Donohoe, WhenThen’s co-founder, joining Mangopay’s Executive Committee as Chief Product Officer.”

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