How Gradient Labs Takes Agentic Customer Service Well Past The Usual 15% of Queries
Gradient Labs has successfully applied Artificial Intelligence (AI) further and faster into customer service than most fintechs. The key to its success, co-founder and CEO Dimitri Masin said, is to provide a better and faster result that leaves customers more satisfied than they’d be… Read More
Tagged Agentic customer service, AI Agents, Danai Antoniou, dimitri masin, gradient labs, Neal Lathia
