Tagged: chargebacks911

Chargeback Management and Prevention Firm Chargebacks911 Releases Findings of Cardholder Dispute Index

Chargebacks911, an international chargeback management and prevention company, released the highly-anticipated findings of its 2024 Cardholder Dispute Index. This comprehensive research study compiles insights “from more than 4,000 consumers who have engaged in chargeback processes with their issuing banks in the past year.” Released in… Read More

Chargebacks911 Says that FTC’s “Click to Cancel” Rule May Reduce First-Party Fraud

Chargebacks911 and Fi911, the global firm focused on chargeback management technology, has reaffirmed its support of continued discussion “around strategies to reduce the likelihood of friendly fraud, such as the Federal Trade Commission’s (FTC) proposed ‘click-to-cancel’ provision to its 1973 Negative Option Rule.” The provision… Read More

Monica Eaton of Chargebacks911: Fintech Exec Explains Why Banks Embrace Open Banking, Data Analytics for Trade Finance Operations

We recently sat down with Monica Eaton from Chargebacks911 to gain more insights regarding the partnership between Finastra and Microsoft and how it addresses the requirements of corporate clients. Eaton, founder and CEO at Chargebacks911, also commented on how the collaboration addresses the challenges banks face… Read More

Bank of America, Apple Execs Join Chargebacks911 to Support Business Expansion Efforts

Chargebacks911 and Fi911, the firm focused on chargeback management technology, announced the appointment of payments industry professionals Guy Harris as its Chairman of the board, and Eric M. Hoffman as President of Interbank Solutions and board member. The two experienced and well-connected payments professionals, “who… Read More

Chargebacks911 Releases 2023 Chargeback Field Report, Giving Clients an Understanding of Current State of Friendly Fraud

Chargebacks911, which claims to be the first company dedicated to providing chargeback remediation services to the world’s largest banks and businesses, released its 2023 Chargeback Field Report, “giving retailers and financial institutions an understanding into the current state of friendly fraud, first-party misuse and chargeback… Read More

FTC, Florida Attorney General Sue Chargebacks911 for “Thwarting” Consumers Trying to Reverse Disputed Charges

The Federal Trade Commission and the State of Florida have filed suit against Chargebacks911 “for unfairly thwarting consumers who were trying to dispute credit card charges through the chargeback process.” In a complaint filed in federal court, the FTC and Florida charged “that, since at… Read More

Chargebacks911 Says E-Commerce Merchants Should Protect Themselves from First-Party Fraud

Post-COVID-19 holiday shoppers flocked to online sales “in unprecedented numbers in 2022, bringing along with it an increased risk of chargebacks.” Monica Eaton, founder of Chargebacks911, advises eCommerce merchants “to act now and protect themselves from first-party fraud.” As holiday shoppers navigated the post-COVID-19 inflationary… Read More

Increase in Online Sales Accompanied by Significant Rise in Chargebacks, New Report Reveals

Driven by the COVID-19 pandemic, U.S. eCommerce sales “increased by 50.5% from 2019 to 2021,” according to an update shared by Chargebacks911. While eCommerce growth is “predicted to slow to 9.4% year over year in 2022, online sales are expected to cross the $1 trillion… Read More

Chargebacks: Amadeus, Chargebacks911 to Help Airlines Handle Rise in Transaction Disputes

A chargeback is the formal process initiated when a cardholder disputes a payment – “often leading to the cardholder being reimbursed directly by their issuing bank, which then obtains the funds from the merchant,” according to an update from Chargebacks 911. The update further noted… Read More

Worldpay from FIS Extends Partnership with Chargebacks911

Financial technology provider Worldpay from FIS is extending its partnership with dispute technology provider, Chargebacks911, by launching “an enhanced range of Disputes Deflector products.” These products will “provide merchants with a broader range of solutions to help reduce chargebacks, lower costs and combat fraud.” Chargebacks… Read More

Chargebacks911 Enriched Data Facilitates Boost to Dispute Responses

Chargebacks911, the dispute tech specialist that powers chargeback remediation for the “largest” global e-commerce businesses, as well as the world’s financial institutions, celebrates “a 3x boost to its automated dispute response platform.” The use of data from a consortium of businesses across a number of… Read More

Payments Platform Nexio Partners with Chargebacks911 on Fraud, Dispute Management

Nexio, a payments Fintech, has revealed a partnership with Chargebacks911 – a dispute technology specialist. Nexio points to research that indicates that every $1 in chargebacks costs a merchant $2.86. In addition to the liability and reputational threat imposed on merchants, chargebacks also bring expensive… Read More

Dispute Tech Specialist Chargebacks911 Appoints Brad Dillahunty as EVP

Dispute tech specialist, Chargebacks911, reveals that it has appointed technology management professional, Brad Dillahunty, as EVP and Chief Product Officer at Chargebacks911 and sister brand Fi911. Brad will be responsible for driving the firms’ international product development and strengthen operational structures “at a time of… Read More

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