Tagged: call centers

November 28, 2022 @ 10:34 am By Omar Faridi  |  

Awaken Intelligence, an AI or artificial intelligence-enhanced software, which helps contact centers to improve call time & customer satisfaction, analyzing conversations in 38 languages, has secured 123% (£681,501.18) of its £550,000 fundraising target from 190 investors with 1 day left in the firm’s crowdfunding campaign… Read More

June 23, 2021 @ 7:32 pm By Tony Zerucha  |  

Voice, data and messaging solutions provider Cloudli Communications, has acquired Omnivigil Solutions, a Quebec-based provider of cloud PBX, mass notification and call center solutions. The deal allows Cloudli to grow its customer base while simultaneously expanding its product offerings such as contact center, CRM and… Read More