Tagged: customer satisfaction

November 28, 2022 @ 10:34 am By Omar Faridi  |  

Awaken Intelligence, an AI or artificial intelligence-enhanced software, which helps contact centers to improve call time & customer satisfaction, analyzing conversations in 38 languages, has secured 123% (£681,501.18) of its £550,000 fundraising target from 190 investors with 1 day left in the firm’s crowdfunding campaign… Read More

August 29, 2022 @ 8:58 am By Omar Faridi  |  

UK’s Atom Bank reveals that the 6-month trial of a 4-day work week was really positive for workers and that customer service ratings have not been negatively impacted. App-based Fintech Atom bank said that its four-day working week trial was a success due to several… Read More