Tagged: justin dipietro

Automation Platform Glia Introduces Generative AI Tools for Financial Institutions

November 3, 2023 @ 10:40 am By Omar Faridi |

Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, is offering new generative AI tools to help financial institutions drive efficiency and improve the customer experience in a safe, secure way. Justin DiPietro, Co-Founder and Chief Strategy Officer of… Read More

Read more in: Artificial Intelligence, Fintech | Tagged ai, artificial intelligence, automation, Customer Experience, cx, digital technology, digital tranformation, digitalization, financial institutions, generative ai, glia, justin dipietro

Voice Banking Service Introduced by Glia, a Digital Technology Solutions Provider

April 28, 2023 @ 3:06 pm By Omar Faridi |

Glia, the provider of Digital Customer Service (DCS), announced a voice banking solution for the Glia Interaction Platform. The new feature is “an extension to its turnkey AI-powered Glia Virtual Assistants (GVAs) to support dial-in phone interactions.” This provides “a single, native virtual assistant across… Read More

Read more in: Fintech, Artificial Intelligence | Tagged banking, digital customer service, digital technology, digitalization, fintech adoption, fintech trends, glia, justin dipietro, voice banking