Tagged: justin dipietro

Automation Platform Glia Introduces Generative AI Tools for Financial Institutions

Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, is offering new generative AI tools to help financial institutions drive efficiency and improve the customer experience in a safe, secure way. Justin DiPietro, Co-Founder and Chief Strategy Officer of… Read More

Voice Banking Service Introduced by Glia, a Digital Technology Solutions Provider

Glia, the provider of Digital Customer Service (DCS), announced a voice banking solution for the Glia Interaction Platform. The new feature is “an extension to its turnkey AI-powered Glia Virtual Assistants (GVAs) to support dial-in phone interactions.” This provides “a single, native virtual assistant across… Read More

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