Tagged: digital customer service

April 28, 2023 @ 3:06 pm By Omar Faridi  |  

Glia, the provider of Digital Customer Service (DCS), announced a voice banking solution for the Glia Interaction Platform. The new feature is “an extension to its turnkey AI-powered Glia Virtual Assistants (GVAs) to support dial-in phone interactions.” This provides “a single, native virtual assistant across… Read More

November 1, 2022 @ 6:17 pm By Omar Faridi  |  

Glia, the provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, “to help financial institutions to improve the digital customer experience.” Via its FusionFabric.cloud platform and Fusion Digital Banking solution, Finastra will “offer Glia’s… Read More

August 22, 2022 @ 10:33 pm By Omar Faridi  |  

Glia, which claims to be the leader in Digital Customer Service (DCS), and Veritran, a  global Low-Code solutions provider, announced a partnership “to offer digital-first customer support to financial institutions worldwide.” The partnership “integrates Glia’s seamless Digital Customer Service (DCS) solution with Veritran’s suite of… Read More