Less than a month after launching its equity crowdfunding campaign on Seedrs, We Build Bots (IntelAgent) has successfully secured its initial £500,000 funding target and is nearing £575,000 thanks to more than 300 investors. Founded in 2016, We Build Bots has built AI-powered ChatBot platforms for customer service departments by using sentiment analysis, machine learning, and natural language processing so that companies may automate.
“Our cloud based analytics dashboard reports key metrics like agent utilisation, first contact resolution, average speed of resolution, chat abandonment rate, customer satisfaction, conversation quality analysis and agent occupancy so clients have complete visibility and control across the contact centre. It also reports on the overall emotion and satisfaction of your customers day by day.”
CEO of We Build Bots, Paul Shepherd, recently stated:
“Using a bot to promote investment in our bots was the obvious choice, enabling us to showcase the technology we’re asking for investment in. We’ve had a flying start to the campaign with over 55% of our funding target achieved in the first 10 days and anticipate reaching our goal within the funding period, enabling us to embark on the next phase of growth. Messenger platforms continue to grow rapidly in popularity with Facebook messenger alone having more than a billion active monthly users and over 2 million exchanges between organizations and the public each month. Using AI chatbots to learn answers can save time for business and improve the experience for customers, getting the information they need quicker and allowing those working in customer services to focus on the more hard to handle queries.”
Funds from the campaign will be used for the following:
MGMT & NED: £41,475 (8.2%)
Staff: £139,994 (27.9%)
IT, phone & Infrastructure: £8,799 (1.7%)
Rent, rates, office costs: £34,200 (6.8%)
Cost of Sales & Marketing: £60,880 (12.1%)
Bank, Legal & Professional Services: £20,230 (4.04%)
Recruitment & arrangement fees: £30,000 (6%)
TOTAL – £335,578 (67.1%)
CONTINGENCY £164,422 (32.8%)
The campaign is currently set to close later this spring.
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