Nexio, a payments Fintech, has revealed a partnership with Chargebacks911 – a dispute technology specialist.
Nexio points to research that indicates that every $1 in chargebacks costs a merchant $2.86. In addition to the liability and reputational threat imposed on merchants, chargebacks also bring expensive fees, penalties, and other costs. Meanwhile, eCommerce fraud jumped by 18% in 2021 with merchants losing an estimated $20 billion due to criminal activity. Nexio is now leveraging Chargebacks911’s technology to mitigate this risk for its customers.
Nexio is a firm that provides companies control over their payments, connecting them to digital tools that “demystify payment complexities.” By adding Chargebacks911 services, Nexio is enhancing its product offering.
Andy Tierney, VP Of Strategic Accounts at Chargebacks911, commented:
“We are delighted to work with Nexio and offer them a competitive differentiation and the room to maximize market potential. By delivering transformative results through this integration and tackling chargeback disputes, we hope to improve the longevity of Nexio’s merchants and improve the outcome for every point on the payment chain.”
Rob Marriot, Chief Sales Officer, at Nexio, added that Nexi empowers merchants to control payments.
“Joining forces with Chargebacks911 further strengthens our promise to provide increased optionality. This strategic partnership will widen our decline recovery offering, helping our merchants to protect their revenue and providing them with chargeback data in real-time. This is a real competitive differentiator.”