Direct Bank Checking Account Users Happiest: JD Power
According to the JD Power 2025 U.S. Direct Banking Satisfaction Study, overall customer satisfaction with direct bank checking accounts is 692 (on a 1,000-point scale), which is 24 points higher than the average regional bank and 35 points higher than national banks. Savings account satisfaction… Read More
Tagged checking account, direct bank, J.D. Power, marcus, Paul McAdam
