Tagged: ux

Digital Lending Software Provider Blend Explains What’s Required to Offer Best Online Banking Experience

The team at Blend, which provides digital lending technology, has shared some important features which can help provide “the best online banking experience.” As noted in a blog post by Blend, online banking clients are increasingly expecting interactions to be a lot simpler, faster, and… Read More

Pakistani Online Payments Fintech SadaPay Explains Why Customer Experience with a Human Touch Is So Important

The team at SadaPay, a Pakistan-based online payments provider, notes that when products are developed with technology at the “core of the value proposition,” the customer interactions “tend to be digital as well.” As mentioned in a blog post by the Fintech firm, the human… Read More

Blockchain based Non-Fungible Tokens or NFT Marketplaces Must be More Accessible and User-Friendly to Achieve Mainstream Adoption

Ali Ahsan writes in a blog post published by global Fintech firm Circle that the Internet started off in 1969 as a government initiative known as ARPANET. As explained by Ahsan, ARPANET was established to allow researchers to share important information with each other. He… Read More

Deepu K Sasidharan from Fintech Adyen Explains how New Web Payment APIs Streamline Digital Transactions

Deepu K Sasidharan, Developer Advocate at payments platform Adyen (AMS:ADYEN), notes that the Payment Request API and the Payment Handler API are new W3C web standards that aim to make the payments process easier on websites. Sasidharan explains that these new standards aim to provide… Read More

Crypto User Experience Must Improve as 5% of World May Own Digital Assets Soon, Industry Exec Says

Ari Paul, CIO of BlockTower Capital, a company focused on bringing professional trading and portfolio management to cryptocurrency, predicts that we might have 5% of the world owning crypto-assets by the end of this bull run (ahead of Internet adoption back in 2000). $1T+ market… Read More

Fintech Adyen Explains how Offering Seamless Payments can be an “Unobvious” Driver of Business Growth and Expansion Efforts

Payments platform Adyen (AMS:ADYEN) notes that during times like these, it can be challenging to find the “headspace” to map out business growth plans. Adyen also mentioned that it can be difficult to know where exactly to start. The Fintech firm  thinks that what we… Read More

Fintech Blend Explains how its Digital Lending Platform Supports Data Connectivity so Borrowers can Connect to Asset, Payroll, Tax Accounts

San Francisco-based Blend, which claims to offer market-leading digital lending technology that makes the process of acquiring a loan simpler, faster, and safer, notes that in the increasingly competitive lending sector, it’s now more important than ever to work with technology that provides your clients… Read More

Gemini Says Offering Excellent Customer Experience Is Key Priority, Company Launches Cryptopedia, a Free Crypto Education Platform

US-based digital asset exchange Gemini says it’s committed to providing an “excellent” customer experience. Gemini states that being accessible to their users and “prompt” with their responses to customer support requests or inquiries remains a “top” priority at the exchange. Recently, the company’s customer support… Read More

Fintech Consumers of 2030 could be More “Data-Aware” and “Discerning” in What Information They Share, KPMG Report Predicts

Big Four auditing firm KPMG in Australia has released a report, titled, The 30 Voices, which aims to cover “every facet” of financial services and beyond. It features insights related to developments from incumbents to banking challengers, Big Tech firms to investors, legislators to academics…. Read More

Digital Banking Unicorn Revolut has Further Simplified Online Payments with QR Codes

Digital banking platform Revolut confirms that it recently “simplified” online payments via the launch of Payment Links to Revolut Business clients. The Fintech Unicorn has made other updates so it’s even easier to accept virtual payments “straight away” with QR codes. For those not completely… Read More

OKEx Announces Wallet Integration With Unstoppable Domains to Improve UX & Enable Faster Payments,

    Digital asset marketplace OKEx announced on Tuesday its wallet integration with blockchain domain provider Unstoppable Domains.  According to OKEx, Unstoppable Domains has already launched thousands of websites in the decentralized web, registering more than 250,000 domains to date. The integration with OKEx wallet will help… Read More

Biggest Security Problem Bitcoin (BTC) has is its User Experience (UX) According to Casa CEO Nic Neuman

Nic Neuman from Casa says that the biggest security problem that Bitcoin (BTC) has is its user experience (UX). This past October 2020 marked the 12th anniversary of Satoshi Nakamoto’s Bitcoin whitepaper. During this relatively short period of time, Bitcoin has fundamentally transformed “the way… Read More

Pakistani Digital Payments Firm SadaPay Appoints Safraz Baig as Head of Customer Experience

Pakistani Fintech firm SadaPay has appointed Safraz Baig, a former Careem executive, to lead its customer experience team. The SadaPay team claims that not many business leaders in Pakistan truly understand the value of great customer experience. They also note in a blog post that… Read More

Razer Fintech Partners with Singapore’s Lifestyle Marketing SaaS Provider, Perx Technologies, to Enhance Neobanking Experience

Malaysia’s Razer Fintech, the Fintech division of Razer (a multinational financial service provider), has teamed up with Singapore’s Lifestyle Marketing SaaS (software-as-a-service) provider, Perx Technologies, in order to provide better mobile-first customer engagement for financial services. Through the partnership, Razer Fintech will focus on transforming… Read More

Digital Onboarding Is Being Widely Adopted in Germany after BaFin Introduced Directive to Regulate the Process in 2014

Digital challengers such as neobanks and various other Fintech service providers are beginning to transform many traditional business activities through the digitalization of many different services that previously required laborious manual processes (like accounting). Customer or user experience (UX) has become a key differentiator when… Read More

Fintech Sector can Expect Apps with Better Customer Experience, Improved UI and UX for Online Payments, Wolfpack Digital Predicts

Wolfpack Digital from Transylvania notes that we’re halfway through 2020 and the economic impact of the COVID-19 outbreak has been felt and observed across different businesses and industries. The pandemic has also led to significant changes in consumer behavior, as more people are using digital… Read More

Fintech Firm Vouchr’s Engagement Platform for Digital Money to Help Banks Make Transactions an “Out of Box” Experience

There were around 40 million people that were using Venmo for payments, as of Q1 2019. That’s notably 40 million users who are using an external app and not their regular bank accounts to transfer funds. Traditional banks appear to have become a secondary option… Read More

CoinDCX Explains how Onfido’s AI-enhanced Software uses Biometrics to Verify Users’ IDs on India-based Digital Asset Exchange

The digital asset and blockchain space is still in its infancy or early stages of development. There are many companies working on developing key infrastructure needed to support emerging cryptocurrency businesses. Cybersecurity, ID verification, AML/KYC processes, and even cryptocurrency-related insurance services are already being developed… Read More

Banking User Experience (UX) Specialist Peter Ramsey Reveals that “Freezing” Cards at Digital and Regular Banks Is Still Not User-Friendly

Metro Bank was reportedly the first financial institution in the UK to allow users to freeze their cards in case they lost it. The feature was introduced in 2014. The freeze feature blocks transactions via payment cards through software, but it’s reversible so the card… Read More

The Key to Monzo’s Digital Banking Success

Traditional banking is facing tough times ahead. It’s easy to see why. The UK has lost 40% of its banks and building societies since 1989, considering usage of online banking has more doubled since 2007. After all, who wants to queue for an hour to see… Read More

Send this to a friend