Tagged: chargebacks

June 14, 2023 @ 10:14 pm By Omar Faridi  |  

Justt, a chargeback mitigation innovator, announced the launch of a new suite of machine learning powered capabilities designed to revolutionize the way merchants navigate the complex landscape of chargeback management. These innovative features “focus on augmenting merchants’ visibility into and control over the process of… Read More

June 6, 2023 @ 3:07 pm By Omar Faridi  |  

Chargebacks911 and Fi911, the firm focused on chargeback management technology, announced the appointment of payments industry professionals Guy Harris as its Chairman of the board, and Eric M. Hoffman as President of Interbank Solutions and board member. The two experienced and well-connected payments professionals, “who… Read More

May 31, 2023 @ 3:34 pm By Omar Faridi  |  

Chargebacks911, which claims to be the first company dedicated to providing chargeback remediation services to the world’s largest banks and businesses, released its 2023 Chargeback Field Report, “giving retailers and financial institutions an understanding into the current state of friendly fraud, first-party misuse and chargeback… Read More

April 16, 2023 @ 3:42 pm By Omar Faridi  |  

The Federal Trade Commission and the State of Florida have filed suit against Chargebacks911 “for unfairly thwarting consumers who were trying to dispute credit card charges through the chargeback process.” In a complaint filed in federal court, the FTC and Florida charged “that, since at… Read More

April 14, 2023 @ 3:12 pm By Omar Faridi  |  

Riskified (NYSE:RSKD), a key played focused on eCommerce risk intelligence, announced its partnership with Deloitte, which supports fraud and financial crime advisory services, to empower merchants “with real-time insight into how their chargebacks, approval rates and fraud costs compare to similar companies in their space.”… Read More

February 6, 2023 @ 4:03 pm By Omar Faridi  |  

Post-COVID-19 holiday shoppers flocked to online sales “in unprecedented numbers in 2022, bringing along with it an increased risk of chargebacks.” Monica Eaton, founder of Chargebacks911, advises eCommerce merchants “to act now and protect themselves from first-party fraud.” As holiday shoppers navigated the post-COVID-19 inflationary… Read More

December 29, 2022 @ 1:53 pm By Omar Faridi  |  

Driven by the COVID-19 pandemic, U.S. eCommerce sales “increased by 50.5% from 2019 to 2021,” according to an update shared by Chargebacks911. While eCommerce growth is “predicted to slow to 9.4% year over year in 2022, online sales are expected to cross the $1 trillion… Read More

December 2, 2022 @ 5:54 pm By Omar Faridi  |  

A chargeback is the formal process initiated when a cardholder disputes a payment – “often leading to the cardholder being reimbursed directly by their issuing bank, which then obtains the funds from the merchant,” according to an update from Chargebacks 911. The update further noted… Read More

October 14, 2022 @ 6:25 pm By Omar Faridi  |  

Forter, the Trust Platform for digital commerce, announced the launch of Smart Claims, a new product offering designed “to help businesses manage chargebacks more effectively.” By connecting order and claims data across different payment systems into a single, consolidated view, Smart Claims “enables merchants to… Read More

September 27, 2022 @ 8:41 pm By Omar Faridi  |  

ChargebackZero is partnering with Ethoca, a Mastercard company, “to help merchants minimize chargebacks, lower consumer transaction confusion, and share details of confirmed fraud and dispute information.” As part of the integration, the firm would help “prevent chargebacks using an alert mechanism.” These Chargeback alerts are… Read More

July 30, 2022 @ 10:27 am By Omar Faridi  |  

Financial technology provider Worldpay from FIS is extending its partnership with dispute technology provider, Chargebacks911, by launching “an enhanced range of Disputes Deflector products.” These products will “provide merchants with a broader range of solutions to help reduce chargebacks, lower costs and combat fraud.” Chargebacks… Read More

July 27, 2022 @ 10:32 pm By Omar Faridi  |  

Equifax (NYSE: EFX) is expanding its global footprint in digital identity and fraud prevention with “a definitive agreement to acquire Midigator LLC, a provider of post-transaction fraud mitigation solutions.” With the rise of global ecommerce sales, “expected to hit $5.5 trillion in 2022, transaction disputes… Read More

July 25, 2022 @ 9:47 pm By Omar Faridi  |  

According to Visa (NYSE: V) internal reporting, friendly fraud can “account for up to 75% of all chargebacks.” Mike Lemberger, Senior Vice President of North America Risk at Visa, said: “Friendly fraud is not always friendly, especially from a merchant’s perspective,” The Fair Credit Billing… Read More

July 22, 2022 @ 9:37 am By Omar Faridi  |  

Credit card chargebacks are reaching “crisis levels” for retailers on both sides of the Atlantic, according to a survey of U.S. and U.K. consumers published by Justt, the chargeback mitigation pioneer. Two-thirds of U.S. shoppers and 44% of British shoppers “have filed chargebacks in the… Read More

July 3, 2022 @ 6:10 pm By Omar Faridi  |  

Chargebacks911, the dispute tech specialist that powers chargeback remediation for the “largest” global e-commerce businesses, as well as the world’s financial institutions, celebrates “a 3x boost to its automated dispute response platform.” The use of data from a consortium of businesses across a number of… Read More

February 23, 2022 @ 6:13 pm By Omar Faridi  |  

Within any commerce ecosystem — particularly in digital commerce — chargebacks appear to have become a way of everyday life, according to an update from Verifi. For merchants, chargebacks can be a drain on both time and financial resources. Improved communication between merchants and issuers… Read More

November 17, 2021 @ 7:48 am By Omar Faridi  |  

Justt, a chargeback mitigation pioneer, has announced that it has secured $70 million in funding as it further expands its mission to assist merchants with combating false chargebacks with smart tech. As mentioned in the announcement, the funding was raised across three tranches, “including a… Read More

September 8, 2021 @ 9:23 pm By Omar Faridi  |  

Dispute tech specialist, Chargebacks911, reveals that it has appointed technology management professional, Brad Dillahunty, as EVP and Chief Product Officer at Chargebacks911 and sister brand Fi911. Brad will be responsible for driving the firms’ international product development and strengthen operational structures “at a time of… Read More

July 21, 2021 @ 2:17 am By Omar Faridi  |  

Los Angeles based Verifi, a company that claims it has been leading the dispute management and payment protection sector for sellers and issuers since 2005, notes that by now, sellers may have realized that the consumer trend “away from in-store shopping and toward e-commerce is… Read More

February 27, 2021 @ 5:01 pm By Omar Faridi  |  

Los Angeles based Verifi, a company that claims it has been leading the dispute management and payment protection sector for sellers and issuers since 2005, notes that in October 2019, Visa had acquired Verifi. The Verifi team points out that since the very first day,… Read More