Tagged: chargebacks

March 26, 2024 @ 2:32 pm By Omar Faridi  |  

Riskified (NYSE:RSKD), a firm focused on fraud prevention and risk intelligence,  unveiled Chargeback Challenges and What You Can Do About Them: Global Insights 2024, a survey conducted in partnership with Paladin Fraud of over 300 ecommerce chargeback managers worldwide to “explore how the rising rates… Read More

January 14, 2024 @ 4:12 pm By Omar Faridi  |  

Chargebacks911, an international chargeback management and prevention company, released the highly-anticipated findings of its 2024 Cardholder Dispute Index. This comprehensive research study compiles insights “from more than 4,000 consumers who have engaged in chargeback processes with their issuing banks in the past year.” Released in… Read More

December 6, 2023 @ 4:14 pm By Omar Faridi  |  

Instant payment service FedNow offers individuals and businesses many benefits including greater efficiency, quicker access to their money, and reduced transaction costs. Yet, unlike conventional, slower payment methods, FedNow doesn’t offer any form of payment reversal or chargeback functionality. That begs the question: Will FedNow… Read More

November 11, 2023 @ 11:13 am By Omar Faridi  |  

Chargebacks911 and Fi911, the global firm focused on chargeback management technology, has reaffirmed its support of continued discussion “around strategies to reduce the likelihood of friendly fraud, such as the Federal Trade Commission’s (FTC) proposed ‘click-to-cancel’ provision to its 1973 Negative Option Rule.” The provision… Read More

October 24, 2023 @ 10:11 pm By Omar Faridi  |  

nSure.ai, an innovator in AI-driven fraud prevention, and Justt, a firm focused on smart chargeback automation, today announced a new partnership. This collaboration will aim to “provide fraud protection and chargeback management capabilities tailored for high-risk digital transactions in gaming, gift card, and cryptocurrency.” As… Read More

September 18, 2023 @ 8:32 am By Omar Faridi  |  

Justt, a firm focused on smart chargeback automation, announced it has joined Forter‘s Partner Program to help automate and streamline chargeback management at scale within a single platform. Chargebacks are a growing and costly challenge “for merchants with friendly fraud and service chargebacks increasing exponentially… Read More

June 14, 2023 @ 10:14 pm By Omar Faridi  |  

Justt, a chargeback mitigation innovator, announced the launch of a new suite of machine learning powered capabilities designed to revolutionize the way merchants navigate the complex landscape of chargeback management. These innovative features “focus on augmenting merchants’ visibility into and control over the process of… Read More

June 6, 2023 @ 3:07 pm By Omar Faridi  |  

Chargebacks911 and Fi911, the firm focused on chargeback management technology, announced the appointment of payments industry professionals Guy Harris as its Chairman of the board, and Eric M. Hoffman as President of Interbank Solutions and board member. The two experienced and well-connected payments professionals, “who… Read More

May 31, 2023 @ 3:34 pm By Omar Faridi  |  

Chargebacks911, which claims to be the first company dedicated to providing chargeback remediation services to the world’s largest banks and businesses, released its 2023 Chargeback Field Report, “giving retailers and financial institutions an understanding into the current state of friendly fraud, first-party misuse and chargeback… Read More

April 16, 2023 @ 3:42 pm By Omar Faridi  |  

The Federal Trade Commission and the State of Florida have filed suit against Chargebacks911 “for unfairly thwarting consumers who were trying to dispute credit card charges through the chargeback process.” In a complaint filed in federal court, the FTC and Florida charged “that, since at… Read More

April 14, 2023 @ 3:12 pm By Omar Faridi  |  

Riskified (NYSE:RSKD), a key played focused on eCommerce risk intelligence, announced its partnership with Deloitte, which supports fraud and financial crime advisory services, to empower merchants “with real-time insight into how their chargebacks, approval rates and fraud costs compare to similar companies in their space.”… Read More

February 6, 2023 @ 4:03 pm By Omar Faridi  |  

Post-COVID-19 holiday shoppers flocked to online sales “in unprecedented numbers in 2022, bringing along with it an increased risk of chargebacks.” Monica Eaton, founder of Chargebacks911, advises eCommerce merchants “to act now and protect themselves from first-party fraud.” As holiday shoppers navigated the post-COVID-19 inflationary… Read More

December 29, 2022 @ 1:53 pm By Omar Faridi  |  

Driven by the COVID-19 pandemic, U.S. eCommerce sales “increased by 50.5% from 2019 to 2021,” according to an update shared by Chargebacks911. While eCommerce growth is “predicted to slow to 9.4% year over year in 2022, online sales are expected to cross the $1 trillion… Read More

December 2, 2022 @ 5:54 pm By Omar Faridi  |  

A chargeback is the formal process initiated when a cardholder disputes a payment – “often leading to the cardholder being reimbursed directly by their issuing bank, which then obtains the funds from the merchant,” according to an update from Chargebacks 911. The update further noted… Read More

October 14, 2022 @ 6:25 pm By Omar Faridi  |  

Forter, the Trust Platform for digital commerce, announced the launch of Smart Claims, a new product offering designed “to help businesses manage chargebacks more effectively.” By connecting order and claims data across different payment systems into a single, consolidated view, Smart Claims “enables merchants to… Read More

September 27, 2022 @ 8:41 pm By Omar Faridi  |  

ChargebackZero is partnering with Ethoca, a Mastercard company, “to help merchants minimize chargebacks, lower consumer transaction confusion, and share details of confirmed fraud and dispute information.” As part of the integration, the firm would help “prevent chargebacks using an alert mechanism.” These Chargeback alerts are… Read More

July 30, 2022 @ 10:27 am By Omar Faridi  |  

Financial technology provider Worldpay from FIS is extending its partnership with dispute technology provider, Chargebacks911, by launching “an enhanced range of Disputes Deflector products.” These products will “provide merchants with a broader range of solutions to help reduce chargebacks, lower costs and combat fraud.” Chargebacks… Read More

July 27, 2022 @ 10:32 pm By Omar Faridi  |  

Equifax (NYSE: EFX) is expanding its global footprint in digital identity and fraud prevention with “a definitive agreement to acquire Midigator LLC, a provider of post-transaction fraud mitigation solutions.” With the rise of global ecommerce sales, “expected to hit $5.5 trillion in 2022, transaction disputes… Read More

July 25, 2022 @ 9:47 pm By Omar Faridi  |  

According to Visa (NYSE: V) internal reporting, friendly fraud can “account for up to 75% of all chargebacks.” Mike Lemberger, Senior Vice President of North America Risk at Visa, said: “Friendly fraud is not always friendly, especially from a merchant’s perspective,” The Fair Credit Billing… Read More

July 22, 2022 @ 9:37 am By Omar Faridi  |  

Credit card chargebacks are reaching “crisis levels” for retailers on both sides of the Atlantic, according to a survey of U.S. and U.K. consumers published by Justt, the chargeback mitigation pioneer. Two-thirds of U.S. shoppers and 44% of British shoppers “have filed chargebacks in the… Read More