Tagged: liveperson

ConsenSys and LivePerson to Create VillageDAO, the “Decentralized” Customer Care Platform

ConsenSys, a blockchain tech firm, and LivePerson (NASDAQ: LPSN), a global firm focused on conversational AI, announced plans to create a “decentralized” customer care platform: VillageDAO. VillageDAO will focus on “empowering Web3 brands to self-service issue resolution by enhancing community engagement.” Community members will be… Read More

HSBC Bank USA Introduces Apple Business Chat via LivePerson’s Cloud Platform to Enhance Digital Banking Experience

The global COVID-19 crisis has limited the ability of consumers to visit physical bank branch locations to take care of their banking needs or requirements. Customer service departments at banks have seen a dramatic increase in calls from clients who may have many questions and… Read More