Tagged: monica eaton

October 5, 2024 @ 6:12 pm By Tony Zerucha  |  

To show the true impact friendly fraud has on retailers, Chargebacks911 has released its 2024 Chargeback Field Report, giving merchants and financial institutions an understanding of the current state of chargebacks and the measures being taken by businesses to help stem the tide of chargeback… Read More

September 7, 2024 @ 6:31 am By Tony Zerucha  |  

Chargeback technology platform Chargebacks911 recently announced the appointment of payments industry entrepreneur Oliver Rajic to the board of directors. In his new role, Rajic will serve as a key advisor to Chargebacks911 and its CEO, Monica Eaton. This includes assisting the company with its expansion… Read More

May 19, 2024 @ 1:59 pm By Tony Zerucha  |  

The current interest in generative artificial intelligence (AI) has caused some to conclude that we may see a new wave of AI-enabled fraud. However, the payments industry shouldn’t overestimate the abilities of large language models or underestimate the power of existing anti-fraud systems, says chargeback… Read More

November 11, 2023 @ 11:13 am By Omar Faridi  |  

Chargebacks911 and Fi911, the global firm focused on chargeback management technology, has reaffirmed its support of continued discussion “around strategies to reduce the likelihood of friendly fraud, such as the Federal Trade Commission’s (FTC) proposed ‘click-to-cancel’ provision to its 1973 Negative Option Rule.” The provision… Read More

October 15, 2023 @ 5:56 pm By Omar Faridi  |  

We recently sat down with Monica Eaton from Chargebacks911 to gain more insights regarding the partnership between Finastra and Microsoft and how it addresses the requirements of corporate clients. Eaton, founder and CEO at Chargebacks911, also commented on how the collaboration addresses the challenges banks face… Read More

February 6, 2023 @ 4:03 pm By Omar Faridi  |  

Post-COVID-19 holiday shoppers flocked to online sales “in unprecedented numbers in 2022, bringing along with it an increased risk of chargebacks.” Monica Eaton, founder of Chargebacks911, advises eCommerce merchants “to act now and protect themselves from first-party fraud.” As holiday shoppers navigated the post-COVID-19 inflationary… Read More

December 29, 2022 @ 1:53 pm By Omar Faridi  |  

Driven by the COVID-19 pandemic, U.S. eCommerce sales “increased by 50.5% from 2019 to 2021,” according to an update shared by Chargebacks911. While eCommerce growth is “predicted to slow to 9.4% year over year in 2022, online sales are expected to cross the $1 trillion… Read More

December 2, 2022 @ 5:54 pm By Omar Faridi  |  

A chargeback is the formal process initiated when a cardholder disputes a payment – “often leading to the cardholder being reimbursed directly by their issuing bank, which then obtains the funds from the merchant,” according to an update from Chargebacks 911. The update further noted… Read More