Peer to peer lending platform Zopa announced on Friday that it was named Moneywise Customer Service Awards’ Most Trust Loan Provider for the seventh year in a row. The awards event is described as the “authoritative stamp of approval by the UK consumer,” recognition is given to financial service firms for providing exemplary service to their customers.
The online lender shared in a blog post:
“We’re very pleased to announce that we were named the ‘Most Trusted Loan Provider’ for the seventh year in a row at the Moneywise Customer Service Awards 2016. We were also named ‘Most Trusted P2P Platform.’ For us, these awards are particularly special because they are voted for by you, our customers, in a survey at the beginning of the year. We strive to deliver a great value, consumer-friendly loans and investment products with excellent customer service, and to receive this endorsement from the people we care most about is fantastic.”
Zopa also revealed this is the fourth time this year that it has won the loan provider category at personal finance awards. It also has won the Moneyfacts and Consumer Moneyfacts ‘Personal Loan Provider of the Year’ awards as well as the same accolade from MoneySupermarket.
Jaidev Janardana, Zopa’s CEO, added:
“Building a financial service that is transparent, fair and that people feel they can trust is at the heart of Zopa’s ethos, and so it is wonderful to know that both our borrowers and investors believe we are delivering on that. A big thank you to everyone who voted in the Moneywise survey.”