On Thursday, UK-based challenger bank and Crowdcube FundedClub member, Monzo, announced the launch of its new community, Monzo University. This feature offers a place for the Monzo team to provide knowledge and help everyday people learn more about keeping up with their money.
“The world of finance can be incredibly difficult to understand. Jargon, needlessly complex numbers, obtuse processes; it all contributes to an opaque system that as everyday users is hard to get involved in, let alone really get to grips with. We want to change that. As we continue to grow rapidly, we’re bringing on board more and more experts from across the world of finance, money, budgeting and everything that connects to it. Internally, we run ‘Knowledge Share’ sessions in which a member of the Monzo team will explain a topic they know lots about to the rest of the team and we wanted to bring that same access to knowledge to our wider community. You.”
Monzo also revealed that it is launching an early previous to get feedback from its customers on various items, including what topics are helpful and areas that are needing clarification. The team added:
“We’ll use the best medium for the topic — sometimes that’ll be text, sometimes imagery, sometimes video, and sometimes a combination of everything. We’d love you to check it out!”
Here is the dedicated post on the community forum where readers can suggest new topics and Monzo use those to find the best people to create a guide on it.
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