Digital Banking: Brazil’s C6 Bank Allows Clients to Manage Overdue Invoices

C6 Bank has reportedly launched features that allow customers to manage overdue credit card invoices.

Now, the bank’s app “has an exclusive home page for paying invoices in short arrears (up to 67 days), a specific chat bot for self-service on this topic and a renegotiation flow via WhatsApp.”

With the new features, customers can “manage their overdue invoices and negotiate personalized payment and installment conditions in a secure digital environment.”

Thiago Soares, head of UX and Innovation at C6 Bank, said:

“By offering a self-service renegotiation of overdue invoices, we are giving customers autonomy to seek conditions to catch up on their payments. Services like this allow the customer to actively manage their financial life.”

The bank also “participates in the Mutirão de Negotiation and Financial Guidance, promoted by Febraban (Brazilian Federation of Banks) in partnership with the Central Bank, Senacon (National Consumer Secretariat) and Procons throughout the country.”

The campaign “runs until March 31.”

The first thing a person “with overdue bills should do is an exact mapping of how much they earn and spend per month,” says financial planner Rafael Haddad, from C6 Bank. After this survey, the person is able “to identify expenses that can be cut, even temporarily, until the bills are up to date.”

If you are not using C6 Bank, then you may by downloading the app (in supported regions), opening your free digital account, then order your card without annuity (subject to analysis) with the color you want and enjoy “a complete bank with everything in one app.”

As covered, C6 Bank has again expanded the investment options available to its clients.

Now, there are reportedly more than 500 funds listed on C6 Invest, the investment platform that is within the bank’s application. Among the options “are fixed income, equity, multimarket, currency and crypto funds, in addition to mutual funds and hedge funds available to C6 Global Invest clients.”

Igor Rongel, head of investments at C6 Bank, said:

“Mutual funds are a good option for investors who prefer to outsource the choice of assets to a professional manager. Increasing this number, we offer an increasingly complete investment shelf for our customers in the same application where they already have a checking account, control their credit card bills, pay bank slips and make Pix.”

In all, C6 Bank customers “can invest directly in more than 300 options available in the “Funds” area within C6 Invest.” There, they can find assets “with immediate liquidity or with longer terms and initial investments of amounts from R$ 20.”

Among the types of funds available “are eight options for ESG funds, an acronym in English that refers to the adoption of good environmental, social and corporate governance practices, which have become increasingly popular among companies and investors, and two unique funds with quantitative management, that is, managed by algorithms that perform frequent rebalancing in search of greater profitability.”

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