Tagged: friendly fraud

Chargebacks911 Releases 2023 Chargeback Field Report, Giving Clients an Understanding of Current State of Friendly Fraud

Chargebacks911, which claims to be the first company dedicated to providing chargeback remediation services to the world’s largest banks and businesses, released its 2023 Chargeback Field Report, “giving retailers and financial institutions an understanding into the current state of friendly fraud, first-party misuse and chargeback… Read More

Forter Introduces Smart Claims to Address Chargeback Fraud, Increase “Win Rates”

Forter, the Trust Platform for digital commerce, announced the launch of Smart Claims, a new product offering designed “to help businesses manage chargebacks more effectively.” By connecting order and claims data across different payment systems into a single, consolidated view, Smart Claims “enables merchants to… Read More

“Friendly” Fraud Is on the Rise, Visa’s Compelling Evidence 3.0 to Assist Merchants with Issues

According to Visa (NYSE: V) internal reporting, friendly fraud can “account for up to 75% of all chargebacks.” Mike Lemberger, Senior Vice President of North America Risk at Visa, said: “Friendly fraud is not always friendly, especially from a merchant’s perspective,” The Fair Credit Billing… Read More

Survey Reveals that “Friendly” Fraud Reached “Crisis Levels” for US, UK Retailers

Credit card chargebacks are reaching “crisis levels” for retailers on both sides of the Atlantic, according to a survey of U.S. and U.K. consumers published by Justt, the chargeback mitigation pioneer. Two-thirds of U.S. shoppers and 44% of British shoppers “have filed chargebacks in the… Read More

Verifi, a Visa Solution, Explains Differences between First-Party and Friendly Fraud when Disputing Valid Transactions

Los Angeles based Verifi, a company that claims it has been leading the dispute management and payment protection sector for sellers and issuers since 2005, notes that by now, sellers may have realized that the consumer trend “away from in-store shopping and toward e-commerce is… Read More

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