Tagged: complaints

P2P App Complaints Soar During Pandemic

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Details of an analysis revealed this week by the United States Public Interest Research Group USPIRG) show complaints about peer-to-peer payment apps have grown during the COVID-19 pandemic. Virtual Wallets, Real Complaints analyzed data from the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database. In… Read More

Digital Bank Revolut Experiences Technical Issues, Customers Complain about Not Getting Salaries Deposited on Time

Wait Delay UK

Customers of UK-based Fintech Unicorn Revolut have reportedly experienced delays when trying to get their salaries which were supposed to be paid this past Friday (August 28, 2020). Users had been complaining about having been left in the dark as they might not have received… Read More

Financial Conduct Authority Reports Increase in Complaints in First Half of 2018 Hitting “Record Level”

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The UK Financial Conduct Authority (FCA) is reporting an increase in complaints directed at regulated firms during the first 6 months of 2018. This represents a “new record level” of 4.13 million complaints made to 3161 firms. This is an increase of 10% versus the… Read More

The Top 5 Most Complained About UK Financial Firms

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The Financial Conduct Authority (FCA) publishes every 6 months the most complained about banks and other financial firms. This is one way to help keep the banks on their toes as this is one area that no firm wants to place first. On a positive… Read More

Hate Your Bank? You are Not Alone. FCA Publishes Updated Complaints Data on Financial Institutions

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The Financial Conduct Authority (FCA) has published its most recent data on complaints filed against financial institutions. While the top line number dropped, removing the  Payment Protection Insurance (PPI) category saw the overall number jump by 11.6% versus the same period year prior. The increase was… Read More

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