The extensive half-yearly complaints data has recently been released for H1 2024 by the Financial Ombudsman Service (FOS). They publish data every six months showing the number and outcome of the complaints they “handle about financial businesses.” This half-yearly data from the Financial Ombudsman Service… Read More
Details of an analysis revealed this week by the United States Public Interest Research Group USPIRG) show complaints about peer-to-peer payment apps have grown during the COVID-19 pandemic. Virtual Wallets, Real Complaints analyzed data from the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database. In… Read More
Customers of UK-based Fintech Unicorn Revolut have reportedly experienced delays when trying to get their salaries which were supposed to be paid this past Friday (August 28, 2020). Users had been complaining about having been left in the dark as they might not have received… Read More
The UK Financial Conduct Authority (FCA) is reporting an increase in complaints directed at regulated firms during the first 6 months of 2018. This represents a “new record level” of 4.13 million complaints made to 3161 firms. This is an increase of 10% versus the… Read More
The Financial Conduct Authority (FCA) publishes every 6 months the most complained about banks and other financial firms. This is one way to help keep the banks on their toes as this is one area that no firm wants to place first. On a positive… Read More
The Financial Conduct Authority (FCA) has published its most recent data on complaints filed against financial institutions. While the top line number dropped, removing the Payment Protection Insurance (PPI) category saw the overall number jump by 11.6% versus the same period year prior. The increase was… Read More
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