Tagged: trueaccord

CFPB Issues $4M in Penalties, Permanent Bans Against Predatory Collection Ring: Report

On May 23, 2022, the Consumer Financial Protection Bureau (CFPB), in partnership with the New York Attorney General, filed a proposed judgment “against a debt collection enterprise with a history of deception and harassment to pay $4 million and be permanently banned from the debt… Read More

Debt Collection Fintech TrueAccord Introduces Web Chat Feature, Just in Time for Tax Season

TrueAccord claims that it is an “intelligent,” digital-first collection and recovery company that uses the industry’s “only” adaptive intelligence: “a patented machine learning engine, powered by engagement data from over 16 million consumer journeys, that dynamically personalizes every facet of the consumer experience in real-time.”… Read More

Digital Debt Collection Fintech TrueAccord Shares Survey in Which Consumers Talk “Financial Regrets”

Most US consumers are in enough credit card debt and they might do anything to “go back in time and change the outcome of their financial situation,” according to research shared by Fintech firm TrueAccord. TrueAccord notes that a survey of 2,000 general population Americans… Read More

Sila Provides Clients with Digital Debt Collection Services via Partnership with Fintech TrueAccord

Sila Inc., a Fintech software platform that offers payment infrastructure as a service, announced that it teamed up with TrueAccord, the debt collection firm offering intelligent, digital-first collection and recovery solutions, “to make it easier for Sila’s customers to use TrueAccord’s products and services.” Having… Read More

Fintech TrueAccord Partners with Synapse to Expand Collections as a Service Offering

TrueAccord Corporation, a debt collection firm providing machine learning or ML-powered digital recovery solutions, recently announced a partnership with Synapse as “an expansion of its Collections-as-a-Service offering.” The partnership will bring the “best-in-class” collection and recovery capabilities of TrueAccord to Synapse’s fintech partners and customer… Read More

Digital Debt Collection Fintech TrueAccord Explains how They Leverage Machine Learning to Streamline Key Processes

TrueAccord’s Chief Product Officer, Laura Marino, is a civil engineer turned product management executive. As mentioned in a blog post by TrueAccord, Laura has a unique viewpoint or perspective on the evolution of machine learning in software across a variety of industry segments. Laura recently… Read More

Case Study: 35% Better Performance on Accounts Placed with Digital-First Debt Collection Fintech TrueAccord Compared to Traditional Agencies

In 2019, Todd Johnsen, Snap Finance’s senior manager of Collections Vendors, had been tasked with doing something which had never been done at Snap before: implementing a third-party collections program. Johnsen noted that at that time, the only recovery program for charge-off accounts was “a… Read More

Debt Collection Fintech TrueAccord Announces Key Management Changes, Appoints New CEO, CRO

TrueAccord Corporation, a debt collection firm providing digital-first and consumer-centric services for resolving debts, revealed on Tuesday (August 3, 2021) that it made changes to its executive leadership team. TrueAccord noted that the changes were made to support “a planned expansion of products and services.”… Read More

Fintech TrueAccord Says Financial Tech Firms are “Rethinking” Approach to Existing Problems to Build Better Solutions

TrueAccord, a Fintech that aims to transform debt collection into “a pathway toward financial health,” noted that halfway through 2021, digital commerce and consumer spending continue to witness the impact of government stimulus payments “while consumers look for new ways to invest and leverage their… Read More

Fintech TrueAccord Reveals that CEO Ohad Samet Joins California Dept of Financial Protection and Innovation

TrueAccord, a Fintech that aims to transform debt collection into “a pathway toward financial health,” recently revealed that Ohad Samet, CEO and Co-founder of TrueAccord Group, has been named to the inaugural debt collection advisory committee of the California Department of Financial Protection and Innovation… Read More

Regulators are As Concerned about Consumer Preference in Debt Collection as Creditors, TrueAccord Exec Reveals

Regulators care “as much about consumer preference in debt collection as creditors,” according to Kelly Knepper-Stephens, Vice President Legal & Compliance at TrueAccord, a Fintech that aims to transform debt collection into “a pathway toward financial health.” Kelly, who’s based in the San Francisco Bay… Read More

TrueAccord, Creator of Debt Payments Negotiation Software, Reveals it Hired 146 Professionals in 2020, Appoints New Chief People Officer

Kansas-based TrueAccord, a Fintech firm that has created special software that allows financial institutions to negotiate debt payments with borrowers, announced earlier this month that they welcomed Courtney Graham, former Chief People Officer of Four Winds Interactive, to their team. Courtney Graham has been appointed… Read More

Fintech TrueAccord, Creator of Debt Payments Negotiation Software for Financial Institutions, Reveals Consumer Behavior Changes due to COVID

Kansas-based TrueAccord, a Fintech firm that has created special software that allows financial institutions to negotiate debt payments with borrowers, notes that as they begin 2021, they’re “looking ahead and seeing a lot to be optimistic about in the world of collections.” TrueAccord writes in… Read More

Fintech TrueAccord, which Helps Firms Negotiate Debt Payments, Introduces “Engage,” a Direct-to-Consumer Portal

Kansas-based TrueAccord, a Fintech firm that has created special software that allows financial institutions to negotiate debt payments with borrowers, is introducing “Engage,” a direct-to-consumer portal. TrueAccord runs a countercyclical business that’s currently generating more revenue than usual, while most other companies are slowing down… Read More

Kansas Welcomes TrueAccord: COO Sheila Monroe Discusses Automated Debt Recovery Sector Growth

TrueAccord, an automated debt recovery platform, has partnered with Lenexa, Kansas for its new shared services operation, committed to investing $1.34 million with a plan to expand to over 150 professionals over the next three years across sales, operations and technology functions. “We chose the… Read More

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