Tagged: trueaccord

Digital Debt Collection Fintech TrueAccord Reports that Consumers Earn Insufficient Incomes, Struggle to Keep Up with Inflation

TrueAccord notes that even with wage gains over the last several years, 40% of consumers say they “earn insufficient incomes and struggle to keep up with inflation and interest rates.” TrueAccord pointed out in a blog post that “with approximately 75% of low-income households reporting… Read More

TrueAccord Machine Learning Engine Reaches out to Consumers for Repayments By Considering Trends in Sentiment, Spending Habits

TrueAccord’s machine learning engine, HeartBeat, ​​reportedly reaches out to every account placed with a goal of getting them to repay on their own terms when they are ready, versus the one-size-fits all communication “that ignores trends in sentiment and spending habits.” Powered by a combination… Read More

Digital Debt Collection Fintech TrueAccord Examines Why Having the Right Collection Partner Equates to Improved Recovery Opportunities

Fintech TrueAccord explains why not having the right collection partner can “equate to missed recovery opportunities tomorrow.” TrueAccord looks into what makes the end of the year such an important time “to evaluate your current collections partner.”  TrueAccord comments on why firms need to evaluate… Read More

Managing Finances, Student Loans, Debt Repayments in 2023 Could Pose Significant Challenges for Consumers: Report

The economy took a wild ride in 2022, and with interest rates continuing to rise, inflation expected to remain relatively high and household savings dwindling, 2023 could be “just as challenging,” according to an update from TrueAccord. As consumers battle high inflation and interest rates… Read More

US Consumers are Increasingly Prioritizing Financial Goals, TrueAccord Survey Reveals

When it comes to New Year’s resolutions, improving personal finances “isn’t anything new,” according to an update from TrueAccord. But as we look ahead to 2023, TrueAccord reveals that they “see more and more Americans adding serious financial goals to their list.” A recent Ascent… Read More

Digital Debt Collection Firm TrueAccord Joins Visa Fintech Partner Connect Program

TrueAccord Corp, a debt collection company using machine learning-powered digital recovery solutions to improve consumer experience, announced it “joined the Visa Fintech Partner Connect program.” Through Visa Fintech Partner Connect, TrueAccord “is Visa Ready certified.” This certification helps technology companies “build and launch payment solutions… Read More

BNPL Is Transforming Online Shopping for Younger Consumers, TrueAccord Report Reveals

Buy Now, Pay Later (BNPL) plans have taken over as a “popular” financing option for consumers, partly due to “an increase in online shopping demands during the pandemic,” the TrueAccord team notes in a blog post. In 2021, Americans “spent more than $20 billion through… Read More

Debt Collection Fintech TrueAccord Digitally Serves 20M Clients on Path to Financial Health

TrueAccord Corp, a debt collection company using machine learning-powered digital recovery solutions, recently announced that it has served over 20 million customers in debt with “a digital-first experience.” TrueAccord’s customer-centric approach and commitment to creating a positive consumer experience is “reflected in its 4.7 Google… Read More

CFPB Issues $4M in Penalties, Permanent Bans Against Predatory Collection Ring: Report

On May 23, 2022, the Consumer Financial Protection Bureau (CFPB), in partnership with the New York Attorney General, filed a proposed judgment “against a debt collection enterprise with a history of deception and harassment to pay $4 million and be permanently banned from the debt… Read More

Debt Collection Fintech TrueAccord Introduces Web Chat Feature, Just in Time for Tax Season

TrueAccord claims that it is an “intelligent,” digital-first collection and recovery company that uses the industry’s “only” adaptive intelligence: “a patented machine learning engine, powered by engagement data from over 16 million consumer journeys, that dynamically personalizes every facet of the consumer experience in real-time.”… Read More

Digital Debt Collection Fintech TrueAccord Shares Survey in Which Consumers Talk “Financial Regrets”

Most US consumers are in enough credit card debt and they might do anything to “go back in time and change the outcome of their financial situation,” according to research shared by Fintech firm TrueAccord. TrueAccord notes that a survey of 2,000 general population Americans… Read More

Sila Provides Clients with Digital Debt Collection Services via Partnership with Fintech TrueAccord

Sila Inc., a Fintech software platform that offers payment infrastructure as a service, announced that it teamed up with TrueAccord, the debt collection firm offering intelligent, digital-first collection and recovery solutions, “to make it easier for Sila’s customers to use TrueAccord’s products and services.” Having… Read More

Fintech TrueAccord Partners with Synapse to Expand Collections as a Service Offering

TrueAccord Corporation, a debt collection firm providing machine learning or ML-powered digital recovery solutions, recently announced a partnership with Synapse as “an expansion of its Collections-as-a-Service offering.” The partnership will bring the “best-in-class” collection and recovery capabilities of TrueAccord to Synapse’s fintech partners and customer… Read More

Digital Debt Collection Fintech TrueAccord Explains how They Leverage Machine Learning to Streamline Key Processes

TrueAccord’s Chief Product Officer, Laura Marino, is a civil engineer turned product management executive. As mentioned in a blog post by TrueAccord, Laura has a unique viewpoint or perspective on the evolution of machine learning in software across a variety of industry segments. Laura recently… Read More

Case Study: 35% Better Performance on Accounts Placed with Digital-First Debt Collection Fintech TrueAccord Compared to Traditional Agencies

In 2019, Todd Johnsen, Snap Finance’s senior manager of Collections Vendors, had been tasked with doing something which had never been done at Snap before: implementing a third-party collections program. Johnsen noted that at that time, the only recovery program for charge-off accounts was “a… Read More

Debt Collection Fintech TrueAccord Announces Key Management Changes, Appoints New CEO, CRO

TrueAccord Corporation, a debt collection firm providing digital-first and consumer-centric services for resolving debts, revealed on Tuesday (August 3, 2021) that it made changes to its executive leadership team. TrueAccord noted that the changes were made to support “a planned expansion of products and services.”… Read More

Fintech TrueAccord Says Financial Tech Firms are “Rethinking” Approach to Existing Problems to Build Better Solutions

TrueAccord, a Fintech that aims to transform debt collection into “a pathway toward financial health,” noted that halfway through 2021, digital commerce and consumer spending continue to witness the impact of government stimulus payments “while consumers look for new ways to invest and leverage their… Read More

Fintech TrueAccord Reveals that CEO Ohad Samet Joins California Dept of Financial Protection and Innovation

TrueAccord, a Fintech that aims to transform debt collection into “a pathway toward financial health,” recently revealed that Ohad Samet, CEO and Co-founder of TrueAccord Group, has been named to the inaugural debt collection advisory committee of the California Department of Financial Protection and Innovation… Read More

Regulators are As Concerned about Consumer Preference in Debt Collection as Creditors, TrueAccord Exec Reveals

Regulators care “as much about consumer preference in debt collection as creditors,” according to Kelly Knepper-Stephens, Vice President Legal & Compliance at TrueAccord, a Fintech that aims to transform debt collection into “a pathway toward financial health.” Kelly, who’s based in the San Francisco Bay… Read More

TrueAccord, Creator of Debt Payments Negotiation Software, Reveals it Hired 146 Professionals in 2020, Appoints New Chief People Officer

Kansas-based TrueAccord, a Fintech firm that has created special software that allows financial institutions to negotiate debt payments with borrowers, announced earlier this month that they welcomed Courtney Graham, former Chief People Officer of Four Winds Interactive, to their team. Courtney Graham has been appointed… Read More

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