Tagged: consumer behavior

Fintech Sector Participants in Indonesia Reveal that Millennials are Only Saving 10% of Income due to Low Financial Literacy

Fintech industry participants in Indonesia have noted that the nation’s residents have been slow when it comes to adopting the latest technologies in the finance sector. This may be due to relatively lower levels of financial literacy in the country, according to researchers and analysts…. Read More

COVID-19 Speeds Up Digital Transformation: TSB Bank Phasing Out Cashier Roles, Valencia in Spain to Stop Taking Cash, will Support Digital Payments, Tickets

The COVID-19 outbreak has led to major changes in how businesses are now operating, globally. UK-based TSB Bank is reportedly planning to phase out 929 cashier roles which are supporting its physical branch network. The bank said it’s making the changes due to COVID, which… Read More

Digital Payments Surge in India with UPI Transactions Reaching Record Highs, Pakistan Also Seeing Rise in Online Transfers

Digital payments experienced a surge in India during July 2020. UPI transactions increased by 11% month-over-month to $38.7 billion in July. Unified Payments Interface (UPI) is an instant real-time payment system that has been created by India’s National Payments Corporation. It aims to facilitate inter-bank… Read More

Around 66% of European Consumers Say COVID-19 has Accelerated Shift Towards Digital Onboarding, but 40% Can’t Access New Financial Services: Report

Around 40% of European consumers responding to a survey claim that they’ve not been able to access new financial services because of lockdown measures enforced after the COVID-19 outbreak. These consumers also said they’re unable to access digital platforms, which is why they can’t use… Read More

MENA Region Financial Hubs, the UAE and Qatar, Report Significant Increase in Digital Banking Activities during COVID-19

Abu Dhabi Islamic Bank (ADIB), a leading UAE-based financial institution, reports that it has experienced significantly increased levels of digital banking adoption across its retail and corporate services during H1 2020. As noted in a release, almost 60% of ADIB’s retail clients have been using… Read More

Fintech Adoption: Over 80% of Middle East Consumers Say they’re Willing to Use Financial Technology Apps

Over 80% of banking customers in the Middle East say they’re ready or willing to use Fintech apps, however, many traditional lenders have not started integrating financial technology products, according to a recent study by Big Four auditing firm Deloitte. The study revealed that 18%… Read More

Jay Nair: Senior VP at Infosys Explains how Financial Services Providers are Adopting Digital Transformation Strategies Due to COVID-19

We recently caught up with Jay Nair, Senior Vice President of Financial Services at Infosys (NYSE: INFY), a global leader in digital services and consulting. The company has clients in 45 countries who use its services to develop their digital transformation strategies. The firm has… Read More

Digital Transformation: Australia Might Be On Track to Become a Cashless Economy like Sweden due to COVID-19

Bank branches and ATMs might continue to disappear across Australia as the COVID-19 outbreak is expected to accelerate the shift towards a cashless economy. Local news outlet 7NEWS Sydney reports that the use of cash has been reduced by over 50% due to the Coronavirus… Read More

Digital Transformation: Only 40% of Consumers Expect to Visit Physical Bank Branches After COVID-19, a Survey by Fintech Novantas Reveals

The month of April 2020 saw a dramatic 200% surge in the number of new mobile banking registrations, meanwhile, mobile banking traffic increased by 85%, according to data from Fidelity National Information Services (FIS). The significant increase in mobile-based transactions may be attributed to the… Read More

Argentina based Fintech Ohana to Launch Digital Wallet to Help Locals Pay for Daily Services via QR Codes, Send Money, Settle Taxes

Argentina-based Fintech firm Ohana (which means “family” in Hawaiian) has revealed that its digital wallet will allow users to pay for everyday goods and services, and taxes. The company’s electronic wallet may also be used to send money to friends and family members. There’s an… Read More

Digital Transformation Report: US Consumers were Already Shifting to Mobile, Online, Contactless Payments Before COVID-19

The COVID-19 outbreak has led to significant changes in consumer behavior globally as many people throughout the world are now working remotely from home. Analysts are now questioning whether the behavioral changes are actually permanent or fundamental shifts that will last even after the Coronavirus… Read More

AI-based Risk Assessment Solution Provider Deep Labs Secures $16 Million in Commitments from Fintech Investors

US-based Deep Labs, a company that leverages artificial intelligence (AI) to develop  “persona-based” risk assessment solutions, has reportedly managed to secure $16 million in commitments from several Fintech investors. Gunnar Overstrom, partner at Corsair Capital, Gramercy Ventures, and Serendipity Capital led the firm’s funding round…. Read More

Touch-Free Shopping and Contactless Payments Increasingly Being Adopted by Consumers Due to COVID-19: Report

  Touch-free shopping and contactless payments are being increasingly adopted by consumers across the globe, in order to prevent the further spread of the deadly Coronavirus. Many consumers have been trying to avoid ATMs that require users to manually enter their PINs, according to a… Read More

Digital Banking: Nearly 65% of Singapore Residents Would Consider Working with a Neobank, Recent Survey Reveals

Nearly 65% of Singapore residents say they would consider working with an all-digital bank, according to the recently published Visa Consumer Payment Attitudes Study. The study reveals that 84% of Singapore-based respondents said that they’d be willing to use virtual banking services offered by an… Read More

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