Tagged: consumer behavior

UK Finance Reports that 70% of Automated Push Payment Scams Originated via Online Platforms

UK Finance, a trade association for the UK banking and financial services sector (representing around 300 local companies offering credit, banking, markets and payment-related services), has shared an analysis of almost 7,000 authorized push payment (APP) scam incidents. The analysis reveals that around 70% of… Read More

UK FCA Shares Plans for New Consumer Duty, Will Aim to Offer Greater Consumer Protection for Retail Financial Markets

The UK’s Financial Conduct Authority (FCA) has shared plans for a new Consumer Duty, which will aim to provide a greater level of consumer protection for retail financial markets for companies to follow. UK companies are currently required to adhere to FCA guidelines and various… Read More

Major UK Retailers and Business Organizations Commit to Cash-Friendly Pledge from Which?

Thousands of UK supermarkets and other retail outlets have reportedly committed to a “cash-friendly” pledge from Which?, an expert testing, reviewing, and advice service. According to the terms of the pledge, retailers are guaranteeing that they will keep taking physical currency notes and coins as… Read More

BNPL Fintech Clearpay Research Reveals UK Millennials, Gen Z More Financial Savvy than Older Consumers

Research from Buy Now Pay Later (BNPL) service provider, Clearpay, reveals that Gen Z and Millennials may have been hit the hardest by the COVID-19 crisis, however, they’re the most financially savvy generation in the United Kingdom. Around 68% of Gen Z and 61% of… Read More

Contactless Payments and Credit Card Transactions Increasing Steadily in Switzerland: Report

The Swiss Payment Monitor reveals that the trend towards credit card use and contactless payment methods has remained steady in Switzerland. The Swiss Payment Monitor is a research initiative that’s supported by the University of St.Gallen and the ZHAW Zurich University of Applied Sciences. The… Read More

GHL Systems to Offer Flexible Payment Options in ASEAN Region with Visa Instalments

GHL Systems has teamed up with payments giant Visa (NYSE:V) in order to become the first in the ASEAN region to offer Visa Instalments for customers using the eGHL Payment Gateway platform. Visa Instalments works by turning pre-approved issuer credit lines into installment payment options… Read More

Digital Transformation: 68% of Singapore Consumers Prefer All-Digital Channels when Engaging with their Bank during Financial Hardship

During the past year, firms have been focused on accelerating their digital transformation strategies in order to maintain operations in a post-COVID environment. Their investments in digital technology have been essential to retaining business and clients. Companies now require the tools to conduct business remotely,… Read More

BNPL Fintech Affirm Reveals that Buy Now, Pay Later Accounted for Record $24B in US Consumer Spending Last Year

BNPL Fintech Affirm (NASDAQ:AFRM) notes that last year’s holiday shopping season set many digital commerce records, including in its “volume of purchases” made through Buy Now, Pay Later (BNPL) services. Affirm cites Salesforce data which reveals that BNPL transactions surged 109% when compared to the… Read More

Engage People CTO Len Covello Provides Key Insights on how Loyalty Points are “Often-Overlooked” Alternative Payment Option

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We recently caught up with Len Covello, CTO at Engage People, a global loyalty tech company. Covello explained how loyalty points are an often-overlooked alternative payment option. Covello talked about how the demand for having the flexibility to pay with points as easy as credit… Read More

US Retail Sales, Excluding Automotive and Gasoline, Surged 4.6% YoY, Online Sales Up 54.7%, Mastercard Reports

Mastercard (NYSE:MA) reveals that February 2021 was yet another huge month for digital commerce, which increased 54.7% year-over-year (YOY). Mastercard pointed out that despite the “inclement weather” felt across many parts of the country this past month, US retail sales (excluding automotive and gasoline) surged… Read More

Visa Reveals that 85% of Surveyed Consumers Expect Digital Payments Options while Making In-Store Purchases

Visa confirms that a year into the Coronavirus pandemic, digital payments continue to “keep money moving.” The company’s latest report reveals that consumer behavior is changing how businesses sell or market their products in a post-COVID environment. Visa notes that due to the COVID outbreak,… Read More

James Teodorini from Currencycloud Reveals how Salary Finance Services are Improving Financial Wellbeing of Workers

Currencycloud, a cross-border payment platform, notes that a lot has changed since March 2020, when the financial markets crashed (after awareness about COVID became more widespread). The COVID crisis has led to the largest global upheaval since the past few decades. It has touched the… Read More

Women Entrepreneurs Reveal how they Launched Small Businesses During Pandemic, Supported by Digital Payments with PayPal

The Research and Insights team at PayPal (NASDAQ: PYPL) notes that when the COVID-19 pandemic began, Jennifer Vaughan started noticing a visible change in her business’s customer base. Usually, Jennifer’s “high-end” paper store, Mulberry Paper and More, had been appealing to professional artists. However, Jennifer… Read More

Contactless Payment Ecosystem to Reach $4.68T by 2027, N. America to Become Leading QR Code Transaction Market: Report

The “humble” QR code has now emerged from last year as a “versatile” tool for providing an overall improved customer experience (CX). At restaurants, for example, customers are “loving” this contactless option so they safely view menus, order, and make virtual payments with a “snap… Read More

Americans Plan to Buy Bitcoin, Stocks with Stimulus Money, Mizuho Survey Reveals

Approximately 10% of stimulus checks could go toward Bitcoin (BTC) purchases and stocks, according to Dan Dolev from Mizuho – which recently performed a survey asking respondents what they plan to do when they get their stimulus checks. Dolev, whose comments came during a CNBC… Read More

LendingClub Shares Financial Management Tips, Explains how to Build Emergency Fund and how to Apply for Personal Loans

LendingClub (NYSE:LC) notes that if you’ve been struggling to make ends meet, then you are definitely not alone. Amid the ongoing COVID-19 pandemic, nearly 30 million US residents are still facing unemployment, which has compounded existing struggles for workers who may have been living paycheck-to-paycheck… Read More

Digital Banking Challenger Current Reveals that Average Tax Refund Size Is Just Over $2K, Money Sent with Current Pay Increased Nearly 10%

Current, one of the leading digital banks in the US, reveals that it’s been a busy few weeks at the company as they began receiving tax refunds for thousands of clients five working days faster than regular banks. Current claims that most of the money… Read More

Open Banking related Services are Now Key Focus Area for Professional Bankers Globally: Report

Banking software firm Temenos (SIX: TEMN) has released a report, titled “Open Banking: Revolution or Evolution?”, which was authored by the Economist Intelligence Unit (EIU) and it’s also based on a survey of more than 300 senior banking professionals. The report revealed that almost half… Read More

Cash Usage Declined, Contactless Payments have Increased Considerably, According to Jodie Kelly from Electronic Transactions Association

The Coronavirus outbreak has led to a dramatic surge in demand for contactless payments options, which has accelerated the ongoing shift from cash transactions to safer digital payment methods. Jodie Kelley, CEO at Electronic Transactions Association, has noted that during the past 6 to 8… Read More

Fintech Adyen Explains how Offering Seamless Payments can be an “Unobvious” Driver of Business Growth and Expansion Efforts

Payments platform Adyen (AMS:ADYEN) notes that during times like these, it can be challenging to find the “headspace” to map out business growth plans. Adyen also mentioned that it can be difficult to know where exactly to start. The Fintech firm  thinks that what we… Read More

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