Global

September 6, 2024 @ 5:45 am By Omar Faridi  |  

Complaint management is a crucial aspect of customer service and risk management in the financial services sector, according to an update from Spring Labs. These firms—including traditional banks, fintechs and insurance companies—must “adhere to various regulations and standards that require them to handle complaints in… Read More

September 5, 2024 @ 11:02 pm By JD Alois  |  

As was reported earlier, the Payment Systems Regulator (PSR) has decided to review the reimbursement cap on App fraud with the intent to set it at £85,00. This has been widely embraced by the payments sector as previously the reimbursement cap was expected to be… Read More

September 5, 2024 @ 6:58 pm By Omar Faridi  |  

L&G has reportedly selected Moneyhub to power its Qualifying Pensions Dashboard Service Legal & General’s pensions dashboard will leverage Moneyhub’s Open Finance technology to improve experience “for the provider’s 5.3 million DC members, with easy access to all their pensions data in one place.” The… Read More

September 5, 2024 @ 2:34 pm By Omar Faridi  |  

Paylocity (NASDAQ: PCTY), a firm focused on cloud-based HR and payroll software solutions, announced it has signed a definitive agreement to acquire Airbase Inc., a modern finance and spend management software solution that combines bill pay / accounts payable automation, expense management, corporate cards and… Read More

September 5, 2024 @ 10:48 am By JD Alois  |  

In September 2023, Mario Draghi, previously the head of the European Central Bank (ECB), was asked by Ursula von der Leyen, the President of the Commission, to devise a plan to boost economic growth and competitiveness in the European Union. Yesterday, Draghi delivered an address to the European Parliament that… Read More

September 5, 2024 @ 9:00 am By JD Alois  |  

Cardano developer Input | Output, and Hedera, have joined Algorand Foundation, Hashgraph (formerly Swirlds Labs), Ripple, and XRPL Labs, as the final Founding Members of the Decentralized Recovery (DeRec) Alliance. Charles Hoskinson, Cardano founder and Input | Output CEO, said they are pleased with the… Read More

September 5, 2024 @ 8:30 am By Omar Faridi  |  

Levi9 Technology Services and ABN AMRO Clearing Bank have announced their new collaboration. Opening a new hub in Romania is said to enable “access to IT-personnel which is necessary in realising our ambitions.” ABN AMRO Clearing Bank (AACB) is a global player “in clearing, custody,… Read More

September 5, 2024 @ 8:25 am By Omar Faridi  |  

BitGo are pleased to announce that their firm has been approved as a custodian under the new SIX Exchange Regulation Crypto-Asset Rule. This approval marks another milestone in BitGo’s mission “to make secure, regulated custody available for clients around the world.” BitGo Europe provides regulated… Read More

September 5, 2024 @ 8:23 am By Omar Faridi  |  

Funding Circle UK (LSE: FCH) has released their Half Year 2024 results. Funding Circle says that they delivered “a solid financial performance, stronger than expectations, and made good progress to simplify the business and deliver profitability as set out in their Full Year Results in… Read More

September 5, 2024 @ 5:53 am By Omar Faridi  |  

Red Hat, Inc., the provider of open source solutions, announced it has collaborated with Nationwide Building Society to build and scale its new Business Integration Platform (BIP) to improve customer engagement for 16 million members. Red Hat OpenShift, the hybrid cloud application platform powered by… Read More

September 4, 2024 @ 8:34 pm By JD Alois  |  

Monoova is celebrating its fifth year of providing digital payments in Australia. The company says that in recognition of the milestone it has initiated a brand refresh. Monoova was one of the first providers of PayTo  or “real-time alternative to direct debits.” Since inception, Monoova… Read More

September 4, 2024 @ 8:25 pm By Omar Faridi  |  

Experian has announced its new partnership with Paylink, a provider of affordability software and payments, to address affordability restrictions with debt consolidation loans. This partnership will leverage Paylink’s ReFi product and “expand access to credit for a wider range of consumers through the Experian Marketplace.”… Read More

September 4, 2024 @ 8:24 pm By Omar Faridi  |  

New consumer research reveals that four out of five Gen Z and Millennial Aussie scam victims would share their experiences if it meant helping others. Consumer research commissioned by digital bank, ubank, has revealed nearly three in ten young Aussies reported that they had “been… Read More

September 4, 2024 @ 8:10 pm By Omar Faridi  |  

DNA Payments launched its new Merchant Portal App for iOS and Android, bringing the full functionality of DNA Payments’ Merchant Portal to any smartphone. The app lets merchants accept online payments, “manage their finances, and oversee transactional data, all from their mobile device.” Its built-in… Read More

September 4, 2024 @ 12:17 pm By JD Alois  |  

The UK Payment Systems Regulator (PSR) has updated the status of APP scam protections. APP scams incorporate digital fraud, where users of financial or transactional Apps send money to bogus sites or fraudsters.  The PSR says that in 2023, there were over 250,000 cases of… Read More

September 4, 2024 @ 12:02 pm By Omar Faridi  |  

3forge has announced that it has closed on an investment by Morgan Stanley. This is the first time 3forge has “raised external capital since launching in 2011.” 3Forge is described as a high-performance platform developers use to create enterprise applications. Its technology seeks to enable… Read More

September 4, 2024 @ 9:45 am By Omar Faridi  |  

Lloyds Bank has teamed up with Cleareye.ai, an artificial intelligence platform, leveraging AI to enhance the processing and compliance checking of trade finance documentation to enable efficiencies for customers. The innovative tech will use optical character recognition, machine learning and natural language processing algorithms in… Read More

September 4, 2024 @ 7:08 am By Omar Faridi  |  

Ume, a payment network and merchant services platform for small- and mid-sized businesses (SMBs) on Pix, has announced it has raised $15 million in Series A equity funding. The investment round was led by PayPal Ventures, “with participation from NFX, Globo Ventures, Clocktower Ventures, Big… Read More

September 4, 2024 @ 5:34 am By Omar Faridi  |  

10x Banking, the cloud-native core banking platform, has announced a strategic partnership with SunTec Business Solutions, the world’s relationship-based pricing and billing provider, to enable banks to offer personalized and contextual products, services and offers to their customers, across Corporate, SME and Retail Banking. As… Read More

September 3, 2024 @ 11:06 pm By Omar Faridi  |  

Small-and-medium-sized enterprises (SMEs) are increasingly looking to global markets to fuel their growth. According to Mastercard’s 2023 Borderless Payments Report, 50% are now “conducting more international business than they did in 2021, contributing to over $17 trillion in annual cross-border payments.” Despite this momentum, growth… Read More