IBM and Salesforce have recently formed a partnership designed to help businesses worldwide accelerate the adoption of artificial intelligence (AI) for customer relationship management (CRM). This significant collaboration between two industry giants is expected to revolutionize experiences for customers, partners, and employees while also ensuring… Read More
Salesforce launched Personalized Financial Engagement, a new solution to help financial institutions use AI, real-time data and CRM to manage customers’ financial plans and deliver intelligent, personalized financial insights at scale. And with Financial Services Cloud, Marketing GPT and Data Cloud, marketers at financial institutions… Read More
Ctrl, the workspace that helps Revenue teams “supercharge” their CRM and customer workflows with advanced automation, AI tools and integrations, has raised a $9 million funding round led by LocalGlobe and Earlybird. Dig Ventures and Jibe Ventures, alongside angels including sales leaders from Slack, Intercom,… Read More
Salesforce, which claims to be the global leader in CRM, recently announced it is working with Revolut, the global financial Superapp, “to help grow Revolut Business.” Revolut Business launched in 2017 “to provide companies with multi-currency exchange services, merchant acquiring, and corporate debit cards to… Read More
Sellsy, a French provider of all-in-one CRM and financial management system (FMS) software solutions for SMEs, today announced the acquisition of RocketChart, strengthening its existing offering with the addition of a cash management solution. The company said this investment is the first step in… Read More
InvestCloud, a global Fintech company that designs and creates financial software for established banks, wealth managers and asset managers, has been chosen by BNP Paribas Wealth Management to offer Client Relationship Management (CRM) and Client Lifecycle Management (CLM) services for onboarding and “nurturing” high-net-worth (HNWI)… Read More
The team at digital bank Revolut notes that being able to work effectively in a digital environment is very important for small businesses. After a year that challenged many SMEs globally to adapt and become more flexible due to the COVID outbreak, everything from customer… Read More
Finastra, a financial services software provider, has revealed that its Fusion Phoenix core product will be used by the First Independence Bank, which was established in 1970. The institution has been serving the banking needs or requirements of the Detroit Metropolitan area. It’s one of… Read More
Auto Trader is planning to further automate its car sales process. The company has acquired AutoConvert, which is a finance, insurance and compliance software platform. The AutoConvert platform includes integrated customer relationship management (CRM) solutions. It’s used to help clients with streamlining their operations by… Read More
Edinburgh-based Fintech Aveni is planning to improve how businesses interact with their clients by automating customer relations management (CRM), fact-checking, risk monitoring and assessment, and adviser prompts. The company has secured £520,000 in seed funding through a round led by the Tricapital angel syndicate. The… Read More
Northmill, a banking group based in Sweden, recently announced it has invested in a new cloud-based platform from CRM company Zendesk, Inc., which is being used by companies such as Airbnb and Uber. According to Northmill, the purpose of the investment is to give the… Read More
A study recently published by Juniper Research has revealed that total spending on artificial intelligence (AI)-enhanced platforms and solutions will surpass $15 billion by 2024. Juniper Research’s latest study, titled AI Strategies for Network Operators: Key Use Cases & Monetisation Models 2020-2024, noted that only… Read More
NYMBUS recently revealed that PeoplesBank has chosen NYMBUS SmartMarketing and SmartOnboarding to unify important parts of the Massachusetts-headquartered institution’s onboarding, marketing, and customer-relationship management (CRM). NYMBUS’ SmartMarketing and SmartOnboarding will help with lead generation, personalized mobile-based and digital campaigns, onboarding new staff members, managing data-driven,… Read More
On Tuesday, New York-based fintech company AdvisorEngine announced it has acquired CRM Software, Inc., also known as Junxure, a CRM (client relationship management) software provider. The combined company will pair digital solutions with consulting services to help financial advisors use technology as a competitive advantage. According to AdvisorEngine, the acquisition… Read More
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