Tagged: user experience

Fintech Klarna Introduces Virtual Shopping, Bringing In-Store Experience to Online Consumers

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Klarna, a global retail bank, payments, and shopping service, recently announced the launch of its Virtual Shopping offering, “bringing the best of in-store to the online experience.” Virtual Shopping by Klarna “enables consumers to browse and buy online with confidence by connecting them directly with… Read More

Fintech ZEBEDEE and Vestly to Accelerate Crypto, NFT Adoption to Main Street

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Gaming Fintech ZEBEDEE and education app creator Vestly Media recently  announced the release of the Vestly app, the “best way” for the crypto “curious” to enter the world of crypto, NFTs and stocks “with no risk and with all the educational resources they need.” With… Read More

Symphony Introduces Embedded Collaboration Platform, and Microsoft Teams Integration

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Symphony – which claims to be the “leading” markets’ infrastructure and technology platform – revealed financial firms will now be able “to embed its technology in other platforms in order to successfully complete their workflows without context switching or adding friction.” The firm introduced its… Read More

Over 8M Current Accounts in the UK Moved Under “Ditching” and Switching Service: Report

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Over 8 million current accounts have reportedly been switched since a service making it a lot easier for clients to swap their banks or building society was introduced. The Current Account Switch Service (Cass) was introduced back in 2013 in order to remove all the… Read More

Retail Banking Report: Incumbents Must Embrace Data-Centric Capabilities to Support Personalized User Experiences

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Retail banks are currently “lagging” in their ability to offer “true” omnichannel experiences, as customers pivot to competitors that “offer more personalized experiences.” This, according to the latest World Retail Banking Report 2022 (WRBR) released by Capgemini and Efma. As noted in the update, 75%… Read More

Fintech Personetics Offers “Proactive” Cash Flow Management Capabilities for Enhanced Overdraft Support

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Personetics, the international provider of financial data-driven personalization and customer engagement solutions for financial institutions, has announced (what it claims to be) the first suite of “Proactive Cash Flow Management” capabilities “to help banks face the growing competitive, regulatory and consumer requirements to combat overdrafts.”… Read More

Blockchain based Marketplace Dibbs Streamlines Collector Onboarding Experience with Socure’s ID Verification Platform

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Socure, the provider of digital identity verification and fraud solutions, has announced that Dibbs, the real-time, blockchain-enabled marketplace for collectors, “is using the Socure ID+ platform to provide a faster, more accurate collector onboarding experience.” With the accuracy of Socure’s graph-defined identity verification and fraud… Read More

Checkout.com Issuer Outreach Team Is Minimizing Payments Failure in Saudi Arabia

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Saudi Arabia is one of the most vibrant and dynamic nations. And as part of its Vision 2030 plan, the country’s government has “set ambitious goals to digitize and transform its economy.” At Checkout.com, they have the privilege of “being an active participant in accelerating… Read More

Fintech Airwallex Explains How they Make Accepting Apple Pay More Seamless

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The team at Airwallex notes that as the global online sales continue to grow, “so do customer expectations.” Digital wallets such as Apple Pay are “becoming more popular, more secure — and without all the friction, more necessary for eCommerce success.” As noted in the… Read More

UAE’s BitOasis Introduces New Digital Asset Trading Features

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Having served a key role in the regional cryptocurrency and blockchain sector since 2015, BitOasis claims to have established its reputation as one of the most “trusted” virtual currency trading platforms in the UAE (and MENA region). Being part of a fast-evolving crypto industry, there… Read More

Multi-Currency Digital Wallets Made Intuitive, User-Friendly by Mambu, Persistent Systems

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Since 2016, Mambu and Persistent Systems have reportedly been assisting banking institutions and financial service providers with transforming their products and operations via digital acceleration and Cloud-native banking tech. A digital engineering firm, Persistent is a “strategic” partner of Mambu providing industry and technical expertise… Read More

Digital Commerce: Indian Fintech Unicorn Razorpay Introduces Magic Checkout

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Indian Fintech Unicorn Razorpay notes that it has been serving numerous digital commerce merchants with an intuitive, customer-friendly, and secure checkout experience for over six years. The company claims that its expertise makes them one of the best go-to checkout providers for merchants who want… Read More

UK Fintech Modulr Explains How Payments-as-a-Service is Helping the Travel Industry to Enhance CX

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Software is “changing the world,” according to an update from UK Fintech Modulr. Modulr writes in a blog post that thanks to Cloud computing and the rise of SaaS (Software as a Service), businesses are now “powered by virtual services rather than having to invest… Read More

Tommy Nicholas from Alloy Says Firm Spends Considerable Time Thinking About Managing Interplay between Risk and UX

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Tommy Nicholas, CEO at Alloy, which specializes in identity verification APIs that make KYC/AML “effective and simple,” says that he loves Fintech. Nicholas writes in a blog post that he believes the wide availability of “digital-first” consumer/SMB financial services helps “drive fees down, increases access… Read More

Embedded Finance: Darren Thang from Railsbank APAC Comments on How Property Buyers Will Get an Enhanced Experience

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Railsbank APAC Marketing Manager Darren Thang has taken a look at how property buyers are about to get an enhanced experience. Thang writes in a blog post that increasingly, nonbank firms are “warming to the idea of embedded finance experiences, offering banking-like services that provide… Read More

Fintech Wise Explains Why their Payment Options Might Be Better than Other Service Providers

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If you’ve sent or received a payment from a friend or family member, you might have used either Zelle or Venmo to complete the transaction. These Fintech payment services enable consumers to send and receive local personal payments easily, with simply an email address or… Read More

UK’s Banking and Financial System Doesn’t Provide Good Value for Ordinary Consumers: Survey

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Fintech Modulr, which supports a new digital payment account for businesses and is specifically building services for companies needing a faster, easier and more reliable way to move money, notes that when they analyzed the results from their Digital Now survey (looking at consumer “attitudes… Read More

Fintech Monzo Explains How their App Lets You Set Contactless Payments Limits to Suit Your Preferences

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Fintech firm Monzo notes that you can now choose to set your contactless spending limits “to levels you’re comfortable with.” Or you may choose to turn contactless off completely if you want to, the team at Monzo writes in a blog post. In October 2021,… Read More

Fintech Blend Reveals How their Close Product Helps Mortgage Lenders Enhance Efficiency, Deliver Seamless CX

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The team at Fintech Blend notes that as humans, we can’t help but to “celebrate and feel positive in the moments when we finish a task productively.” And yet, for many consumers (and lenders), the completion of the mortgage journey “can still feel somewhat underwhelming,”… Read More

Mastercard to Acquire Dynamic Yield, McDonald’s SaaS based Personalization Platform

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Mastercard (NYSE: MA) and McDonald’s (NYSE: MCD) have announced an agreement for Mastercard to acquire McDonald’s personalization platform and decision engine company, Dynamic Yield. As mentioned in the announcement, Dynamic Yield’s tech is a valuable addition to Mastercard’s extensive suite of services that assist brands… Read More

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