Tagged: user experience

Fintech Blend Explains how its Digital Lending Platform Supports Data Connectivity so Borrowers can Connect to Asset, Payroll, Tax Accounts

San Francisco-based Blend, which claims to offer market-leading digital lending technology that makes the process of acquiring a loan simpler, faster, and safer, notes that in the increasingly competitive lending sector, it’s now more important than ever to work with technology that provides your clients… Read More

Gemini Says Offering Excellent Customer Experience Is Key Priority, Company Launches Cryptopedia, a Free Crypto Education Platform

US-based digital asset exchange Gemini says it’s committed to providing an “excellent” customer experience. Gemini states that being accessible to their users and “prompt” with their responses to customer support requests or inquiries remains a “top” priority at the exchange. Recently, the company’s customer support… Read More

Fintech Consumers of 2030 could be More “Data-Aware” and “Discerning” in What Information They Share, KPMG Report Predicts

Big Four auditing firm KPMG in Australia has released a report, titled, The 30 Voices, which aims to cover “every facet” of financial services and beyond. It features insights related to developments from incumbents to banking challengers, Big Tech firms to investors, legislators to academics…. Read More

Digital Banking Unicorn Revolut has Further Simplified Online Payments with QR Codes

Digital banking platform Revolut confirms that it recently “simplified” online payments via the launch of Payment Links to Revolut Business clients. The Fintech Unicorn has made other updates so it’s even easier to accept virtual payments “straight away” with QR codes. For those not completely… Read More

Abaka, which Improves Financial Wellbeing by Offering AI enhanced Financial Advice, Explains how to Better Understand Customer Behavior

London-based Abaka, which improves financial wellbeing by offering affordable financial advice powered by artificial intelligence (AI), notes that companies across different categories and markets aim to deliver the appropriate messages to their target clients, at the best time, using the most engaging channels. Traditional approaches… Read More

Digital Financial Services from Chinese Banks are Generally Better than other APAC Countries, and Some European, North American Providers: Report

A recently published whitepaper from Massachusetts-based International Data Corporation (IDC) and Huawei examines how banking institutions across the globe have been dealing with the COVID-19 outbreak. The paper identifies or recommends the way forward in a post COVID world which is now considered the “new… Read More

Asia Is Expected to Experience a Dramatic Surge in Digital Banking and Fintech Adoption, with Around 50 New Challengers

Asia might be getting ready to experience a digital banking revolution. During the next few years, the continent is expected to see over 50 new digital banks that could completely transform the financial services sector. GFT’s Christopher Ortiz claims that these developments may just be… Read More

Biggest Security Problem Bitcoin (BTC) has is its User Experience (UX) According to Casa CEO Nic Neuman

Nic Neuman from Casa says that the biggest security problem that Bitcoin (BTC) has is its user experience (UX). This past October 2020 marked the 12th anniversary of Satoshi Nakamoto’s Bitcoin whitepaper. During this relatively short period of time, Bitcoin has fundamentally transformed “the way… Read More

Dr. Amrit Kumar: President at Zilliqa Explains How Platform’s Scilla Smart Contract Language Is Used to Develop Secure Applications

We recently caught up with Dr. Amrit Kumar, President and Chief Scientific Officer of Zilliqa, an enterprise-grade blockchain development platform. Many of the more popular iterations of blockchain are not sufficiently robust to handle the high transaction rates needed today – not to mention what… Read More

Open Banking Survey from ING Reveals that what Consumers Say and Do with Finances aren’t Necessarily the Same

What consumers might say and what actions they take when it comes to sharing personal financial data (via Open Banking) are two different things, ING Bank notes. Although there are many tools to help improve our financial lives, the findings of an ING global survey… Read More

Michael Rennie: Product Manager at Mendix Explains How Low-Code Addresses Developer Talent Shortage, Delivers on Desired Business Outcomes

We recently connected with Michael Rennie, a U.K.-based product manager for Mendix, a Siemens business and the global leader in enterprise low-code. Mendix pioneered the low-code product category 15 years ago. The low-code approach addresses the coder crunch, the growing demand for software applications, and… Read More

Only 7% of Consumers are Highly Engaged with their Primary Bank, According to Ron Shevlin from Cornerstone Advisors

PAYMYNT Financial Group, a company that offers a financial growth app that combines digital commerce and investments with universal cashback and crypto, has pointed out that new research shows that less than half or 50% of bank customers are “highly engaged” with their local banking… Read More

Razer Fintech Partners with Singapore’s Lifestyle Marketing SaaS Provider, Perx Technologies, to Enhance Neobanking Experience

Malaysia’s Razer Fintech, the Fintech division of Razer (a multinational financial service provider), has teamed up with Singapore’s Lifestyle Marketing SaaS (software-as-a-service) provider, Perx Technologies, in order to provide better mobile-first customer engagement for financial services. Through the partnership, Razer Fintech will focus on transforming… Read More

DAPI, a MENA Region Service for leveraging Open Banking to Enhance Payments via Fintech Apps, Writes Open Letter to UAE’s Bankers

The team at DAPI, the first financial API in the MENA region that allows financial technology apps to leverage Open Banking by facilitating digital payments and accessing real-time banking data, have written an open letter to the UAE Bank Federation Advisory Council. The letter, which… Read More

Digital Onboarding Is Being Widely Adopted in Germany after BaFin Introduced Directive to Regulate the Process in 2014

Digital challengers such as neobanks and various other Fintech service providers are beginning to transform many traditional business activities through the digitalization of many different services that previously required laborious manual processes (like accounting). Customer or user experience (UX) has become a key differentiator when… Read More

Fintech Sector can Expect Apps with Better Customer Experience, Improved UI and UX for Online Payments, Wolfpack Digital Predicts

Wolfpack Digital from Transylvania notes that we’re halfway through 2020 and the economic impact of the COVID-19 outbreak has been felt and observed across different businesses and industries. The pandemic has also led to significant changes in consumer behavior, as more people are using digital… Read More

Fintech Firm Vouchr’s Engagement Platform for Digital Money to Help Banks Make Transactions an “Out of Box” Experience

There were around 40 million people that were using Venmo for payments, as of Q1 2019. That’s notably 40 million users who are using an external app and not their regular bank accounts to transfer funds. Traditional banks appear to have become a secondary option… Read More

Virtual Card Payments Are on Track to Triple from $1.6 Trillion in 2020 to $5 Trillion in 2025 (Globally): Report

Transactions made with virtual cards are on track to more than triple in the next five years. Digital cards are expected to process $5 trillion in transactions by 2025, according to a new report from Juniper Research. This year, virtual card transactions are projected to… Read More

Indian Fintech Slice, which Helps Millenials with Managing Credit Scores, Acquires $6 Million in Capital via Round led by Japanese VC Firm Gunosy

Slice, a Fintech company that provides various card-based products to young people in India to help manage their credit scores, has secured $6 million in capital via a round led by Japanese venture capital firm, Gunosy. Other investors that took part in the round included… Read More

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