Tagged: user experience

Fintech Klarna Introduces All-in-One Shopping App to Enhance Digital Commerce Experience

Klarna, the international payments provider and shopping platform, has unveiled its new all-in-one or comprehensive shopping app across Klarna markets. As the app economy grows, today consumers “face an increasingly cluttered and confusing landscape of e-commerce apps – this is frustrating and time-wasting for the… Read More

Digital Banking Fintech Revolut Performs Updates to Enhance Security, Streamline UX

Digital banking platform Revolut notes in a blog post that Halloween is soon on its way, however, there’s nothing “spooky” about the work they’ve been doing during October 2021. The Revolut team also mentioned that they’ve performed updates to enhance platform security and reduce your… Read More

KBC Teams Up with Personetics, a Global Provider of Financial Data Driven Personalization Solutions

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KBC has teamed up with Personetics, the international provider of financial-data-driven personalization and customer engagement solutions for financial services. As mentioned in the announcement, the firms will be working cooperatively to offer multi-lingual, proactive, data-driven solutions “to increase customer engagement on KBC’s mobile application to… Read More

PAX Technology, a Payment Terminal Provider, Unveils European Launch of M30, M50 Android PayPhones

PAX Technology, a leading payment terminal solutions provider, has unveiled the European launch of the M30 & M50 Android PayPhones (at the payment industry’s Money20/20 event in Holland on 21-23 September 2021). The M-series PayPhones are the “first-ever” smartphones with inbuilt point of sale (PoS)… Read More

Digital Banking Platform Monzo Introduces Features to Give Consumers More Control Over Spending

UK-based digital bank Monzo notes that clients have been able to pay Direct Debits and “standing orders” from a Pot for a while, and now customers may complete card payments as well  – including via Apple Pay and Google Pay. As explained in a blog… Read More

NFTs: Gemini Updates Nifty Gateway to Offer the “Best” UI and UX in NFT Space

Digital assets firm Gemini recently revealed that they’ve introduced the new Nifty Gateway design, which should give creators and collectors an “incredible” new interface and experience. The Gemini team believes this “monumental overhaul” will be a “game changer” for collectors. Their aim is to give… Read More

UK’s Digital Bank Starling Explains How to Securely Send High-Value Payments through their App

Making a high value payment should not feel like a chore or arduous task, according to UK-based digital bank Starling. The Fintech firm writes in a blog post that it should be fairly straightforward and secure, which is exactly what the company aims to offer…. Read More

Chris Gonsalves: Community Gaming CEO Reveals How They Worked on Adding Layer 2 Integrations Due to High Gas Fees on Ethereum MainNet

We recently caught up with Chris Gonsalves, CEO at Community Gaming, a platform that combines social gaming, match automation, and blockchain payment technology to make organizing and competing in esports tournaments simple. Chris talked about how Community Gaming allows players to earn crypto and USD… Read More

Ethereum (ETH) London Upgrade to Enhance User Experience, As Smart Contract Platform Gets Ready for PoS Transition in Coming Months

Ethereum (ETH), the world’s second-largest crypto platform, behind only Bitcoin (BTC) in terms of market capitalization, is set to undergo one of the most significant upgrades in its history. The major Ethereum blockchain network upgrade is set to take place in a few hours (at… Read More

Decred (DCR), a Virtual Currency Focused on Security and Scalability, to Enhance User Experience

Decred (DCR), a virtual currency that places a lot of emphasis on security as well as scalability, reveals that there’s been a passage of a vote to enhance the protocol’s base layer user experience (UX). As mentioned in a release shared with Crowdfund Insider, the… Read More

Faster, Cheaper Avalanche Ethereum Bridge Coming Soon, Should Offer Improved User Experience

The team at Avalanche, a organization developing decentralized finance protocols and other distributed ledger tech (DLT)-based solutions, reveals that it’s preparing for the next generation Avalanche Bridge (AB). AB will be “10x faster and 5x cheaper” than the Avalanche-Ethereum Bridge (AEB), according to an update… Read More

Doxim, a Customer Communications Management Service Provider focused on Financial Markets, Introduces Omnichannel Solution in the UK

Doxim, the customer communications management (CCM) and engagement technology provider focused on serving financial and regulated markets, has introduced an omnichannel CCM solution in the UK. Doxim’s CCM has been designed to empower customer experience leaders and business users to own the shift from print… Read More

Fintech Challenger Current Says it’s Not a Bank, It’s Better with Increased Focus on Customer Experience

The topic of banks vs. Fintech firms has been “another hot one as of late,” the team at Fintech Current notes in an update while adding that with court rulings, the questioning of banking execs on Capitol Hill has been ongoing. And, if you have… Read More

Conversational AI Platform Active.ai Partners Glia to Empower Financial Institutions with Meeting Clients in Digital Environment

Active.Ai, a conversational AI platform developed for financial services, and Glia, a provider of digital customer service, have teamed up in order to empower financial institutions with meeting their customers in the digital domain. Through the partnership, Active.ai and Glia will provide conversational AI services,… Read More

Financial Wellbeing: Dreams, an Engagement Banking Service, to Help Ukraine Consumers Become Better Savers

Dreams, a provider of behavioral and engagement banking services for large financial institutions, has introduced its financial wellbeing platform with assistance from Ukraine’s commercial bank UKRSIBBANK BNP Paribas Group. Dreams’ financial wellbeing platform has been integrated into UKRSIBBANK’s mobile banking app, allowing its 2 million… Read More

Salesforce CRM to Help Revolut Business Clients with Rethinking, Reshaping Management of Customer Interactions

The team at digital bank Revolut notes that being able to work effectively in a digital environment is very important for small businesses. After a year that challenged many SMEs globally to adapt and become more flexible due to the COVID outbreak, everything from customer… Read More

Google Cloud enabled, AI enhanced Cantonese Chatbot to be Offered by Hong Kong Insurer YF Life

Hong Kong-based insurance firm YF Life has partnered with HKBN Enterprise Solutions (HKBNES) in order to offer a Google Cloud-enabled Cantonese voice chatbot. The chatbot will be supporting insurance services and is expected to be introduced in early 2022. The chatbot uses Google Cloud‘s AI… Read More

Shruti Appiah, Senior Product Manager at IOHK, Explains how the Cardano Project will Democratize Financial Services

Shruti Appiah, Senior Product Manager at IOHK, an organization focused on the ongoing development of Cardano (ADA) and various other initiatives, notes that when she logs into her stock trading apps to acquire exchange-traded funds (ETFs), she may face issues like the platform not being… Read More

Fintech and Bank UX Report Released by Axxiome Business Unit ADiLA Research Studio

ADiLA Research Studio, the new business division of Axxiome (a global solutions provider for the financial services sector focusing on advisory in banking, complexity reduction and analytics), has published a second study on UX (user experience) when working with Fintech solution providers and with banks… Read More

UK’s Banking Challenger Monzo Announces New Product Updates to Improve User Experience

UK-based banking challenger Monzo notes in a recent product update that it’s now possible to send a payment reminder to someone you may have split a bill with (via the Fintech firm’s app). The Monzo team noted in a blog post: “As of today (May… Read More

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