Tagged: Retail Banking

60% of Major Global Banks have Shortened Opening Hours of Branches, Many Banks Offering Fully Digital Processes: Report

Digital Banking Maturity (DBM) is a global accelerator that assists banking institutions with responding to change. Digital Banking Maturity is the largest global digital banking study, offering an extensive “outside-in ’mystery shopper’ assessment of retail banks’ digital channels and furthering discussion about future developments,” according… Read More

UAE’s Ministry of Finance Partners with Local Banks to Offer Digital and Contactless Payments for Settling Government Service Fees

The UAE’s Ministry of Finance will be working with the First Abu Dhabi Bank (FAB) in order to launch electronic or digital Dirham contactless payments cards for settling governmental service charges. The eDirham has been set up as a system of digital channels that are… Read More

Forrester Report Gives Fintech Finastra Highest Score for its Core Banking Solution, Just Months After it Experienced a Security Breach

Finastra, a financial services software provider, has been identified as a leader in “The Forrester Wave: Digital Banking Processing Platforms (DBPP) (Retail Banking), Q3 2020” report. Forrester is an independent research company. It included 10 other service providers in its recent evaluation report, and claims… Read More

AI and Machine Learning Algorithms are Increasingly being Used to Identify Fraudulent Transactions, Cybersecurity Professional Explains

The retail banking sector has been hit with numerous scams during the past few years. Cybercriminals are now also beginning to increasingly go after much larger corporate accounts by launching sophisticated malware and phishing attacks, according to Beate Zwijnenberg, chief information security officer at ING… Read More

Video Banking Services are Becoming Popular, Following COVID-19 Outbreak and Newly Adopted Social Distancing Measures

Video banking has become increasingly popular during the past few years. It’s quite possible that it will be adopted by even more consumers, due to the Coronavirus (COVID-19) outbreak, which has led to many people practicing social distancing. A recent report from research firm Retail… Read More

Digital Transformation: Retail banks that Diversify by Offering More Online Services will Survive COVID-19 Pandemic, a New Report Claims

One out of eight retail banks will most likely face substantial losses this year due to the Coronavirus (COVID-19) outbreak and associated economic problems, according to Kearney’s European Retail Banking Radar. The consultancy company noted that revenue for retail banks is expected to decline by… Read More

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