Tagged: customer engagement

Fintech Firm CreditEase Teams Up With Verint For Customer Engagement Solutions

On Monday, Verint Systems, Inc. (Nasdaq: VRNT) announced that Chinese fintech firm CreditEase, is set to use is Verint’s Speech Analytics, along with Call Recording, and Quality Management, as a way to support the transformation of its customer engagement platform. CreditEase reportedly stated that since it implemented Verint’s… Read More

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