Tagged: customer engagement

Only 7% of Consumers are Highly Engaged with their Primary Bank, According to Ron Shevlin from Cornerstone Advisors

PAYMYNT Financial Group, a company that offers a financial growth app that combines digital commerce and investments with universal cashback and crypto, has pointed out that new research shows that less than half or 50% of bank customers are “highly engaged” with their local banking… Read More

Asian Fintech GoBear to Power Netcore Solutions’ Marketing Automation and Engagement Campaigns

Netcore Solutions, a marketing automation and personalization platform, revealed on August 11, 2020 that it has chosen Asian Fintech firm GoBear to power its multi-channel marketing automation and engagement campaigns. GoBear will help Netcore with ensuring customer retention, according to a release. Established in 2014,… Read More

Fintech Firm Vouchr’s Engagement Platform for Digital Money to Help Banks Make Transactions an “Out of Box” Experience

There were around 40 million people that were using Venmo for payments, as of Q1 2019. That’s notably 40 million users who are using an external app and not their regular bank accounts to transfer funds. Traditional banks appear to have become a secondary option… Read More

SEI Ventures Partners AI-Enhanced Intelligence Firm ForwardLane to Provide Insights to Financial Institutions

SEI Ventures has teamed up with ForwardLane, a developer of artificial intelligence (AI)-powered intelligence to financial services professionals, in order to support the growth and for the provision of AI-enhanced insights for wealth management firms, asset managers and commercial banking institutions. SixThirty Global Fintech Fund… Read More

Fintech Firm CreditEase Teams Up With Verint For Customer Engagement Solutions

On Monday, Verint Systems, Inc. (Nasdaq: VRNT) announced that Chinese fintech firm CreditEase, is set to use is Verint’s Speech Analytics, along with Call Recording, and Quality Management, as a way to support the transformation of its customer engagement platform. CreditEase reportedly stated that since it implemented Verint’s… Read More

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