Google Cloud enabled, AI enhanced Cantonese Chatbot to be Offered by Hong Kong Insurer YF Life
Hong Kong-based insurance firm YF Life has partnered with HKBN Enterprise Solutions (HKBNES) in order to offer a Google Cloud-enabled Cantonese voice chatbot. The chatbot will be supporting insurance services and is expected to be introduced in early 2022. The chatbot uses Google Cloud‘s AI… Read More
Read more in: Artificial Intelligence, Asia, Insurtech | Tagged ai, artificial intelligence, chatbot, cloud, Customer Experience, customer service, cx, digital technology, digital transformation, digitalization, google, hong kong, insurance, insurance technology, insurtech, user experience, ux