Digital Transformation: 68% of Singapore Consumers Prefer All-Digital Channels when Engaging with their Bank during Financial Hardship
During the past year, firms have been focused on accelerating their digital transformation strategies in order to maintain operations in a post-COVID environment. Their investments in digital technology have been essential to retaining business and clients. Companies now require the tools to conduct business remotely,… Read More
Read more in: Asia, Fintech | Tagged banking, consumer behavior, coronavirus, covid-19, digital banking, digital transformation, fico, financial services, Internet Banking, mobile banking, research, singapore, southeast asia, survey