Tagged: consumer behavior

BNPL Is Transforming Online Shopping for Younger Consumers, TrueAccord Report Reveals

Buy Now, Pay Later (BNPL) plans have taken over as a “popular” financing option for consumers, partly due to “an increase in online shopping demands during the pandemic,” the TrueAccord team notes in a blog post. In 2021, Americans “spent more than $20 billion through… Read More

Research from Fintech Paysafe Reveals How Retailers are “Missing Out” by Not Taking Crypto Payments

Research released by specialized payments platform Paysafe (NYSE: PSFE) reveals how retailers “may be missing out by not accepting payments in crypto.” A significant 80% of crypto owners “want to pay for goods with their crypto balances but are held back by a lack of… Read More

John Mitchell: CEO at Episode Six Explains How Fintechs and Traditional Banks Can Work Cooperatively

John Mitchell, Co-founder and CEO, Episode Six, recently shared his views and insights with Crowdfund Insider. Episode Six is a payments technology company, which recently entered into a strategic relationship with US-headquartered Mode Eleven. Mode Eleven and its subsidiary, Summit National Bank, have selected Episode… Read More

Embedded Finance, Alternative Underwriting Options Allow BNPL Services to Support Easy Checkouts: Report

Since 2020, and the recent global pandemic, digital commerce has seen “exceptional growth,” according to an update from Juniper Research. Although the impact of COVID-19 certainly forced an increase in online shopping and eCommerce usage, it is clear that it is “a continuing trend,” the… Read More

Open Finance Report: Consumers Consider Dashboards as Valuable Personal Finance Apps

More than 90% of UK consumers with a retirement saving pot have said they would “consider using a digital dashboard to get a consolidated view of their total pensions, savings and investments.” This, according to a report by TISA (The Investing and Saving Alliance) and… Read More

London School of Economics and Political Science (LSE) Cautions Against Bank Closures During Epidemics

Consumers from lower-than-average socioeconomic backgrounds found it challenging to access online banking during the COVID-19 outbreak, while many continue to depend on in-person banking services. This, according to an update from the London School of Economics and Political Science (LSE). The research, released in the… Read More

Half of Fourth of July Spending Done by Under 35s, According to Insights from Revolut

Revolut, the global financial super app with more than 18 million customers worldwide, has revealed new insights on spending on the Fourth of July. The US’s under 35s contributed “almost half of total spending yesterday, making up 57% of total transactions during the day.” 12%… Read More

Nearly 40% of Americans Permanently Changed Payment Habits Following Pandemic, Paysafe Research Reveals

Over a third (39%) of American consumers have “permanently” changed how they pay since early 2020, when the COVID-19 pandemic began, reveals research by specialized payments platform Paysafe (NYSE: PSFE). The study also shows that contactless payments have “gone mainstream.” The consumer research, which was… Read More

Migrants Concerned about Economic Hardship, but Expect to Prioritize Sending Money Home, MoneyGram Survey Reveals

MoneyGram International, Inc. (NASDAQ: MGI), which claims to be global leader in the evolution of digital P2P payments, recently released the findings of a new customer survey detailing trends around “how families in the United States are transferring money around the world this year.” These… Read More

Over 66% of Consumers Want their Financial Institution to Become More Sustainable: Report

The “Is the grass greener on the sustainable side?” report surveyed more than 6,000 consumers on their attitudes “to green finance globally.” As noted in an update from Mambu, the report reveals that, while the majority are in favor of greener financial options, consumers “have… Read More

Nearly 1 Million UK Consumers Checked Credit Score in April, Lloyds Bank Reveals

The United Kingdom’s cost of living crisis is leading to a considerable increase in consumers checking their credit score. This, according to a recent update from Lloyds Bank. Elyn Corfield, Managing Director Consumer Finance at Lloyds Bank said: “Almost 1 million people checked their credit… Read More

Payments Fintech Adyen, KMPG Share Insights from 2022 Retail Report

When you expect the “unexpected,” you can set your business up to “weather turbulent times,” according to an update from Adyen. If the past few years of the global pandemic have done anything, “they’ve proven that adage true.” When it became clear that the retail,… Read More

Financial Wellbeing Platform Dreams and Mastercard to Offer Sustainable Banking Products

Dreams, the financial wellbeing platform and “leader” in engagement banking solutions has  announced a partnership with Mastercard (NYSE: MA) in order “to focus on delivering a suite of sustainable banking products for financial institutions designed to empower individuals to change their behavior for the better… Read More

Retail Banking Report: Incumbents Must Embrace Data-Centric Capabilities to Support Personalized User Experiences

Retail banks are currently “lagging” in their ability to offer “true” omnichannel experiences, as customers pivot to competitors that “offer more personalized experiences.” This, according to the latest World Retail Banking Report 2022 (WRBR) released by Capgemini and Efma. As noted in the update, 75%… Read More

Digital Transactions: Consumers Increasingly Concerned About Security of Online Platforms, Survey Reveals

  The Experian Global Insights Report reveals that digital online spending will continue “to gain strength even as consumers emerge from lockdown and return to in-person transactions.” As noted in an update shared with CI, consumers are also “engaging with digital payments as much as… Read More

BNPL: Buy Now Pay Later Expected to “Disrupt” Consumer Payments in Australia, Report Reveals

Buy Now, Pay Later (BNPL) is gaining prominence and emerging “as an alternative credit tool for consumers in Australia, with tech-savvy millennials especially using the service,” according to a report from GlobalData, a data and analytics firm. BNPL offers clients with the flexibility or option… Read More

Over 1M Subscriptions Stopped by Consumers as Households Feel the “Squeeze,” Lloyds Bank Reveals

More than 1.2 million subscription payments have reportedly been stopped since summer 2021, as tech puts customers in greater control of their spending, according to data from Lloyds Bank. As noted in a blog post, popular TV, film and music streaming services “made up almost… Read More

PayPal to Offer Cashback Credit Card to Make Checkout with PayPal More Appealing

PayPal (NASDAQ: PYPL) has announced the introduction of the new PayPal Cashback credit card, “issued by Synchrony, which gives customers even more cash back when they shop with PayPal.” With the new card, customers earn “unlimited 3% cash back when paying with PayPal at checkout… Read More

Digital Transformation: HSBC to Close Down 69 Physical Bank Branch Locations

HSBC (NYSE: HSBC) recently confirmed the closure of 69 physical branch locations across its wider bank network in the United Kingdom, in a move that could impact 400 jobs. In an official statement, the banking institution explained that the decision was taken as part of… Read More

Fintech Klarna Survey Reveals that UK Consumers are Less Inclined to Invest Money

Recent data from Fintech firm Klarna, an international retail bank, payments, and shopping service, indicates that UK consumers are saving a larger share of their earnings every month when compared to their global peers. However, UK consumers are also less interested in investing their funds… Read More

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