Tagged: consumer behavior

Fintech Experts at Google Pay, GoFundMe, and Adyen Reveal Key Payments Trends to Watch Closely in 2021

Payments platform Adyen (AMS:ADYEN) recently examined the major shifts that are shaping the North American payments space (from the experts at Google Pay, GoFundMe, and Adyen). Adyen noted that in October 2020 they virtually welcomed merchants and payments experts for discussions during the Payments Decoded… Read More

Contactless Payments Adoption to Increase 6-8% Globally Compared to Pre-COVID Projections: Report

Like many aspects of our daily lives in the 21st century, the COVID-19 outbreak is affecting consumers’ spending habits. The Coronavirus crisis may have led to permanent changes in consumer behavior, including the manner in which we acquire the products and services we need. When… Read More

Online Marketplaces are Expected to Increasingly Develop their Own Digital Payments Infrastructures: Report

We’re experiencing more changes in the digital payments sector than we’ve seen during the past two or three decades. This seems like an exciting time as consumers across the globe are increasingly using innovative digital platforms and services. Accuity’s payments experts have identified four important… Read More

Contactless Payments in the UK are On the Rise with 90% of In-Store Transactions Settled with Touch-Free Options

The COVID-19 outbreak has led to the increased adoption of contactless payments as one of the preferred ways to settle transactions in the United Kingdom, now representing around 90% or 9 in 10 of all eligible card transfers (as of 2020). The most significant milestone… Read More

Mobile Payments App Venmo to Provide Merchants Ways to Reach Highly Social Millennials via its Social Feed, Rewards, Payouts

The team at Venmo, a mobile payment service created by PayPal, notes that their platform began as a social peer-to-peer payments tool for friends and family members to split their meal or share an “unforgettable experience.” The Venmo team confirms that several years ago, they… Read More

Visa Research Shows Card Not Present or CNP Transactions and Consumer Spending Increased 30% from 2017 to 2020

Los Angeles based Verifi, a company that claims it has been leading the dispute management and payment protection sector for sellers and issuers since 2005, notes that when their platform was first launched, the term “Fintech” was “just gaining traction.” Matt Katz, CEO at Verifi,… Read More

UK Fintech Flux, Provider of Digital Receipts, Says they’re Approaching 2021 with “Cautious Optimism”

It’s undoubtedly been a very challenging environment for retailers, however, looking ahead to the rest of 2021, UK-based Flux (which itemizes digital receipts that are “delivered straight to your banking app”) says it believes there are some “real” potential opportunities to take take advantage of,… Read More

Fintech TrueAccord, Creator of Debt Payments Negotiation Software for Financial Institutions, Reveals Consumer Behavior Changes due to COVID

Kansas-based TrueAccord, a Fintech firm that has created special software that allows financial institutions to negotiate debt payments with borrowers, notes that as they begin 2021, they’re “looking ahead and seeing a lot to be optimistic about in the world of collections.” TrueAccord writes in… Read More

Neobanks have Not Yet Gained Trust of Most Consumers, but Monzo and Starling Lead in Service Quality: Survey

Although neo banks or digital banking platforms have been gaining significant market share during the past few years, consumers still appear to be somewhat hesitant when working with these new providers as their primary accounts, according to recent research by Accenture. The 2020 Accenture Global… Read More

Banks in Mexico May Follow Global Fintech Trends by Integrating International Payment Providers, Personal Finance Tools, Industry Exec Predicts

Fintech industry professionals believe that this year we’ll begin to really take advantage of the accelerated digital technology adoption and ongoing development that surfaced in 2020 due to COVID-19. The Fintech sector has taken a major step forward with the global user base growing significantly… Read More

Digital Payments in Saudi Arabia Surged 75% YoY as Consumers Began Shopping Online More Frequently due to COVID

Digital payments in Saudi Arabia surged by 75% last year, as consumers increasingly began shopping online following the COVID-19 outbreak. Meanwhile, cash withdrawals from ATMs and other payment points declined 30% during the same time period. Point of sale (PoS) refers to a location where… Read More

Philippines based Digital Wallet GCash Reaches PHP 1 Trillion in Total Transactions During the Past Year

Philippines-based digital wallet GCash reportedly reached PHP 1 trillion (appr. $20.8 billion) in total transactions for the year 2020, which represents a 254% year-over-year (YoY) increase in transfers. Globe Fintech Innovations Inc. (Mynt), which manages GCash, is part of the portfolio firms of 917Ventures (one… Read More

Mobile Payments in Switzerland are Becoming More Widely Adopted due to Permanent Changes in Consumer Behavior: Study

Mobile payments adoption in Switzerland had not really picked up when compared to some other markets, however, this has changed during the past couple years, according to a study by the Lucerne University of Applied Sciences. Recent data shows that 40% of the Swiss population… Read More

Fintech SoFi Notes that Q4 2020 M&A + IPO Spike was Much Higher than 2008 Financial Crisis and Other Periods of Downturn

San Francisco-based SoFi, a financial services firm that helps people “get their money right—save, spend, borrow, and invest in one app,” has noted that 2020 was a year to remember. Industries were forced to adapt to changing consumer behavior, capital markets fluctuated wildly, and people… Read More

Contactless Payments Limit Might be Increased from £45 to £100 as Britain Could Begin Moving Away from EU Guidelines

The limit on contactless payments might be increased from the current £45 to £100 in one of Britain’s very first steps away from European Union guidelines. The upper limit on touch-free or contactless payments might be raised to £100 after the suggestion was made to… Read More

Allison Beer, Head of Digital at Chase, Reveals that More than Half of the Bank’s Digitally Active Clients are Over 50 Since Start of COVID

As the COVID-19 pandemic continues to affect billions of people globally, digital platforms remain the most accessible and safest way for many consumers to take care of their daily tasks including banking. New users have had a lot of time during the Coronavirus crisis to… Read More

Fintech Professional Says Challenger Banks are Disrupting Banking Sector in a “Big Way” by Improving Customer Experience

Mr. Potter Banker Banking (1)

Last year, we saw many banking challengers offering services to customers who might not have been satisfied with their traditional bank. Many more people also began to use online banking services due to the COVID-19 pandemic which forced many physical business locations to shut down…. Read More

Google India Exec Says AI Could Add $500 Billion to Economy, Google Pay Claims 43% Market Share

Artificial intelligence (AI) alone could potentially add $500 billion or half a trillion dollars to India’s economy, according to Google India Country Manager and VP, Sajay Gupta. Gupta, who has previously worked as MD of Star India and The Walt Disney Company India, noted (while… Read More

Wealth Management Firm Addepar Reveals that Investors turned Bearish on Equities for Record 7 Consecutive Months from April to Oct 2020

Wealth management tech platform Addepar notes that the broader financial industry had to deal with “extraordinary challenges.” The Fintech firm pointed out that local economies and communities have been “deeply affected by the fallout from this global pandemic.” The Addepar team now believes that it’s… Read More

Digital Banking: Fintech Unicorn Revolut’s Customers Spent 2.6x More on Online E-Commerce than On In-Store Purchases

Digital bank Revolut notes in its end of year review that “it goes without saying that 2020 has been a year like no other.” It has definitely impacted all our lives, including how we spend our money and the way we save, the Fintech firm… Read More

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