Tagged: consumer behavior

December 21, 2020 @ 8:20 am By Omar Faridi  |  

The long lines in front of ATM machines have now become a rare sight as Chinese consumers are increasingly using their smartphones to complete transactions, instead of making cash payments, according to a report from China Daily. Many people claim they can’t even recall when… Read More

December 20, 2020 @ 5:27 pm By Omar Faridi  |  

As the price of Bitcoin (BTC), the flagship cryptocurrency, surpasses its previous all-time high (and recently breaking past the $24,000 mark), a new report reveals that “attitudes” toward the digital asset are “improving” with nearly one in five or 20% of Australians now “owning some”… Read More

December 13, 2020 @ 8:00 pm By Omar Faridi  |  

The COVID-19 pandemic reshaped consumer mentality and habits, especially as it relates to people’s financial needs. But it remains unclear what new habits born out of necessity are here to stay and what will vanish as the pandemic grinds to an eventual halt. We recently… Read More

December 10, 2020 @ 11:31 pm By Omar Faridi  |  

Although digital banking challengers have managed to onboard millions of new customers during the past few years, they’re still not completely trusted by UK-based consumers. Most of the nation’s residents don’t think that these new digital lenders will be able to maintain operations in the… Read More

December 3, 2020 @ 9:20 pm By Omar Faridi  |  

San Francisco-based Digit, a financial management and savings company, recently added an automated investing tool to its app. Digit describes itself as a financial wellness expert that has assisted its customers with automatically saving around $5 billion and paying down more than $150 million in… Read More

November 30, 2020 @ 11:43 pm By Omar Faridi  |  

The Hong Kong Fintech Buzz Index (FBI), a quarterly index that aims to represent a “quantified sentiment” of the local Fintech-focused news updates in local Chinese news media, fell to an all-time low of 93.5. The index was calculated by analyzing 1,299 news articles that… Read More

November 29, 2020 @ 4:12 pm By Omar Faridi  |  

Paxful, a leading peer-to-peer cryptocurrency marketplace, recently published the results of a survey performed with assistance from OnePoll on “the state of the financial climate” in the UK. As noted in a blog post by Paxful, sentiments include recent notions about the country’s traditional banking… Read More

November 28, 2020 @ 3:42 pm By Omar Faridi  |  

A new survey from Capco has revealed that consumers must receive proper information and educational materials so that they can responsibly use Buy Now, Pay Later (BNPL) platforms and services. According to the study, BNPL services must also be regulated properly. Capco’s research found that… Read More

November 24, 2020 @ 7:48 am By Omar Faridi  |  

Capgemini has released a new report titled, Payments – Top Trends 2021: Drivers, Opportunities, and Risks Shaping Financial Services. While highlighting key Fintech trends in the payments sector, the extensive report noted that Payments-as-a-Service has gained significant “traction” among small- and mid-tier institutions. It added… Read More

November 16, 2020 @ 7:20 pm By Omar Faridi  |  

Banco Santander S.A. (Santander Group) (BME:SAN), the world’s 16th-largest banking institution and financial services company based in Madrid, has been focused on cost-cutting measures in order to deal with the economic challenges created by the COVID-19 pandemic. Banco Santander along with other Spanish lenders are… Read More

November 14, 2020 @ 2:06 pm By Omar Faridi  |  

A report released earlier this week by Checkout.com reveals that digital commerce and online payments are on track for major growth next year. Internal Checkout.com data indicates that digital payment transfers have almost doubled in the MENA region since the beginning of the COVID-19 outbreak…. Read More

November 3, 2020 @ 7:12 am By Omar Faridi  |  

Signicat, the trusted digital identity firm, has shared new research which reveals that 63% of European consumers have abandoned financial applications during the past year. Signicat’s survey was carried out in May and June 2020 which was during the Europe-wide COVID-19 lockdowns or restrictions. The… Read More

October 21, 2020 @ 9:20 pm By Omar Faridi  |  

Lizzie Chapman, CEO and Co-Founder at ZestMoney, which claims to be one of the largest and fastest-growing Fintech firms in India, notes that as the festive season begins in India, the company has seen a significant increase in demand for online “affordability” solutions from its… Read More

October 20, 2020 @ 7:41 am By Omar Faridi  |  

What consumers might say and what actions they take when it comes to sharing personal financial data (via Open Banking) are two different things, ING Bank notes. Although there are many tools to help improve our financial lives, the findings of an ING global survey… Read More

October 14, 2020 @ 7:38 am By Omar Faridi  |  

A recent Fintech study reveals that digital banking apps are now beginning to lag behind online trading apps (in Germany) which grew by 140%. Despite the COVID-19 outbreak, German consumers have not been using mobile banking apps as much as expected, according to a study… Read More

October 12, 2020 @ 8:00 am By Omar Faridi  |  

The COVID-19 outbreak has accelerated the shift towards the increased use of all-digital platforms and services by consumers across the globe. Ajay Bhalla, president of Cyber and Intelligence for Mastercard, says that the “new normal” is not a new development anymore and that we need… Read More

October 11, 2020 @ 12:07 pm By Omar Faridi  |  

Over two-thirds or 68% of Indian consumers are currently using digital or mobile banking platforms to settle transactions, according to a new report. The use of online banking services and contactless payments has increased significantly due to the COVID-19 crisis – which had led to… Read More

October 9, 2020 @ 10:47 pm By Omar Faridi  |  

Younger people in India including Millennials and Gen Z consumers are usually quite tech-savvy because most of them have grown up using the latest smartphones. They regularly use the internet to take care of everyday tasks – which may include conducting digital transactions for online… Read More

October 8, 2020 @ 8:01 pm By Omar Faridi  |  

Bengaluru based Simpl, a company that aims to make money simple, so that people can “live well and do amazing things,” has reportedly added 1,500 new merchants through digital banking platform Razorpay during the lockdown period (following the COVID outbreak). Simpl‘s partnership with Razorpay will… Read More

October 4, 2020 @ 4:04 pm By Omar Faridi  |  

Jodie Kelley, CEO of the Electronic Transactions Association (ETA), a major trade association for the global payments industry, representing more than 500 companies, has argued that the COVID-19 pandemic provides a strong impetus or reason to change how we interact and conduct transactions. Expressing views… Read More