Tagged: consumer behavior

October 2, 2020 @ 5:19 am By Omar Faridi  |  

Roisin Levine, Head of Banks at Flux, a London based financial services firm that helps users itemize online receipts and delivers them straight to its customers’ banking apps, has confirmed that 2.5 million digital receipts have now been issued. Levine also claims that Flux is… Read More

September 29, 2020 @ 7:51 am By Omar Faridi  |  

Open Banking solutions are increasingly being adopted globally and also in the United Kingdom, where user numbers have doubled to around 2 million during the past 6 months. The Open Banking Implementation Entity (OBIE), an organization established by the UK’s Competition and Markets Authority (CMA)… Read More

September 28, 2020 @ 9:16 am By Omar Faridi  |  

Sridhar Iyer, the Executive Vice President and Head of Mashreq Neo (the digital banking division launched in 2017), recently noted that the United Arab Emirates (UAE) has one of the highest smartphone or mobile Internet penetrations rates in the world. Iyer claims that the UAE’s… Read More

September 27, 2020 @ 4:18 pm By Omar Faridi  |  

Retail spending and activity levels in India have now recovered to around 90% of pre- COVID-19 levels after dropping to around 55-65% of their average back in April 2020. The pace of the adoption of digital services across major channels has accelerated due to the… Read More

September 20, 2020 @ 6:53 pm By Omar Faridi  |  

  The global COVID-19 outbreak has led to major socioeconomic changes and uncertainty. It has also led to changes in consumer behavior and preferences, especially when buying and paying for products and services. Individuals and organizations across the globe are increasingly using all-digital platforms and… Read More

September 19, 2020 @ 3:10 pm By Omar Faridi  |  

Visa (NYSE: V), the global leader in digital payments, recently published the results of its survey which aimed to assess the impact of COVID-19 on consumer behavior in Pakistan. Visa’s Stay Secure survey reveals Pakistani consumers’ general views about conducting digital transactions, their preferences and… Read More

September 11, 2020 @ 8:27 am By Omar Faridi  |  

Christine Lagarde, the President of the European Central Bank (ECB), has noted that money facilitates both transactions and relationships. According to the former International Monetary Fund (IMF) chair, money may be considered “an expression of sovereignty.” Lagarde, whose comments came during the recently held Deutsche… Read More

September 10, 2020 @ 12:12 pm By Omar Faridi  |  

Fawry for Banking & Payment Technology Services SAE, an Egyptian digital payments provider, was listed on Cairo’s exchange about a year back. The company recently experienced a 300% increase in its market value to 20 billion Egyptian pounds (appr. $1.3 billion). The payments firm confirmed… Read More

August 31, 2020 @ 11:57 am By Omar Faridi  |  

The MENA region is reportedly experiencing a strong revival of its digital commerce and virtual payments sector, particularly during the past quarter of this year. This key Fintech trend is expected to continue and also keep up its current growth rate in the coming years,… Read More

August 26, 2020 @ 7:27 am By Omar Faridi  |  

Our attitude or approach towards cryptocurrency investments are determined by our understanding or knowledge of basic financial concepts (financial literacy) and our ability to assess the potential risks involved with investing in Bitcoin (BTC) and other digital assets. This, according to researchers Georgios Panos and… Read More

August 24, 2020 @ 7:51 am By Omar Faridi  |  

Countries throughout the world are struggling to cope with the COVID-19 outbreak and resulting socio-economic challenges. Although many places have been trying to re-open for business and lockdowns are being eased, globally, there might be a second wave of the Coronavirus that could lead to… Read More

August 21, 2020 @ 9:59 am By Omar Faridi  |  

Digital banking or the use of online services and platforms may have been accelerated due to the COVID-19 outbreak, which had led to many countries enforcing nationwide lockdowns. While many countries are now beginning to “re-open” their businesses, the Coronavirus crisis has led to major… Read More

August 12, 2020 @ 10:56 pm By Omar Faridi  |  

Fintech industry participants in Indonesia have noted that the nation’s residents have been slow when it comes to adopting the latest technologies in the finance sector. This may be due to relatively lower levels of financial literacy in the country, according to researchers and analysts…. Read More

August 12, 2020 @ 9:16 am By Omar Faridi  |  

The COVID-19 outbreak has led to major changes in how businesses are now operating, globally. UK-based TSB Bank is reportedly planning to phase out 929 cashier roles which are supporting its physical branch network. The bank said it’s making the changes due to COVID, which… Read More

August 2, 2020 @ 2:01 pm By Omar Faridi  |  

Digital payments experienced a surge in India during July 2020. UPI transactions increased by 11% month-over-month to $38.7 billion in July. Unified Payments Interface (UPI) is an instant real-time payment system that has been created by India’s National Payments Corporation. It aims to facilitate inter-bank… Read More

July 7, 2020 @ 10:30 pm By Omar Faridi  |  

Around 40% of European consumers responding to a survey claim that they’ve not been able to access new financial services because of lockdown measures enforced after the COVID-19 outbreak. These consumers also said they’re unable to access digital platforms, which is why they can’t use… Read More

July 6, 2020 @ 9:31 pm By Omar Faridi  |  

Abu Dhabi Islamic Bank (ADIB), a leading UAE-based financial institution, reports that it has experienced significantly increased levels of digital banking adoption across its retail and corporate services during H1 2020. As noted in a release, almost 60% of ADIB’s retail clients have been using… Read More

June 23, 2020 @ 11:42 pm By Omar Faridi  |  

Over 80% of banking customers in the Middle East say they’re ready or willing to use Fintech apps, however, many traditional lenders have not started integrating financial technology products, according to a recent study by Big Four auditing firm Deloitte. The study revealed that 18%… Read More

June 22, 2020 @ 1:14 am By Omar Faridi  |  

We recently caught up with Jay Nair, Senior Vice President of Financial Services at Infosys (NYSE: INFY), a global leader in digital services and consulting. The company has clients in 45 countries who use its services to develop their digital transformation strategies. The firm has… Read More

June 21, 2020 @ 3:08 pm By Omar Faridi  |  

Bank branches and ATMs might continue to disappear across Australia as the COVID-19 outbreak is expected to accelerate the shift towards a cashless economy. Local news outlet 7NEWS Sydney reports that the use of cash has been reduced by over 50% due to the Coronavirus… Read More