Tagged: consumer behavior

Real-time Payments Becoming Widely Adopted across Southeast Asia, with Consumers Preferring Digital Transactions: Survey

Real-time payments are becoming increasingly common as cash as a payment solution or method for consumers in Southeast Asia, according to research from ACI Worldwide (NASDAQ: ACIW) and YouGov. Three out of five or around 60% of consumers residing in Indonesia, Malaysia, Thailand and Singapore… Read More

Jessica DiRubio: Chief Revenue Officer at AppBrilliance Says Future of Payments will be Open, Innovative, Secure

We recently caught up with Jessica DiRubio, the Chief Revenue Officer and Head of Partnerships at AppBrilliance, an Austin-based payments technology firm. AppBrilliance aims to power and support true, real-time non-custodial Open Payments and Banking services in the United States. The company enables businesses to… Read More

Edinburgh Fintech Aveni Acquires Investment to Support AI and Natural Language Processing Platform for Business Speech Analytics

Scottish Fintech firm Aveni has acquired a £1.1 million investment in order to establish an AI platform which is focused on supporting speech analytics for modern businesses. Aveni Detect reportedly uses the latest artificial intelligence and natural language processing (NLP) technologies in order to fully… Read More

Financial Wellbeing: Dreams, an Engagement Banking Service, to Help Ukraine Consumers Become Better Savers

Dreams, a provider of behavioral and engagement banking services for large financial institutions, has introduced its financial wellbeing platform with assistance from Ukraine’s commercial bank UKRSIBBANK BNP Paribas Group. Dreams’ financial wellbeing platform has been integrated into UKRSIBBANK’s mobile banking app, allowing its 2 million… Read More

Payments Fintech Paysafe Extends its Partnership with IntelliPay, an Intelligent Cloud Payment Service

Paysafe (NYSE: PSFE), a specialized payments platform, recently revealed that it has extended its partnership with Utah-based IntelliPay, a provider of an “intelligent” Cloud-enabled payment service (including alternative payment models). IntelliPay, which utilizes Paysafe’s payment processing platform, will reportedly be adding the Paysafecash online cash… Read More

BNPL Fintech Affirm Reveals Consumer Behavior, Shopping Trends, and Preferences for Pay Over Time Options

Many shoppers prefer using Buy Now, Pay Later (BNPL) services because of the flexibility they offer. Consumers are able to pay for items over an extended period of time, with or without having to pay interest. However, a common BNPL format has started gaining a… Read More

Financial Planning: TransUnion Survey Reveals Hong Kong Residents are Facing Financial Pressure due to COVID

The COVID-19 pandemic has taken a heavy toll on Hong Kong residents’ financial situation with many people now worried about whether they’ll still be able to settle their bills, according to a recent TransUnion survey report. TransUnion’s Consumer Pulse study reveals that Hong Kong consumers’… Read More

42% of Americans Believe Cryptocurrencies will Eventually Replace Fiat Currencies: Survey

Bitcoin prices have come tumbling down after Tesla’s Elon Musk announced his decision to stop taking BTC payments for Tesla purchases due to environmental issues. Piplsay Research has delved into people’s opinions about digital currencies, especially given the rising levels of investment and “ever-increasing buzz”… Read More

UK Finance Reports that 70% of Automated Push Payment Scams Originated via Online Platforms

UK Finance, a trade association for the UK banking and financial services sector (representing around 300 local companies offering credit, banking, markets and payment-related services), has shared an analysis of almost 7,000 authorized push payment (APP) scam incidents. The analysis reveals that around 70% of… Read More

UK FCA Shares Plans for New Consumer Duty, Will Aim to Offer Greater Consumer Protection for Retail Financial Markets

The UK’s Financial Conduct Authority (FCA) has shared plans for a new Consumer Duty, which will aim to provide a greater level of consumer protection for retail financial markets for companies to follow. UK companies are currently required to adhere to FCA guidelines and various… Read More

Major UK Retailers and Business Organizations Commit to Cash-Friendly Pledge from Which?

Thousands of UK supermarkets and other retail outlets have reportedly committed to a “cash-friendly” pledge from Which?, an expert testing, reviewing, and advice service. According to the terms of the pledge, retailers are guaranteeing that they will keep taking physical currency notes and coins as… Read More

BNPL Fintech Clearpay Research Reveals UK Millennials, Gen Z More Financial Savvy than Older Consumers

Research from Buy Now Pay Later (BNPL) service provider, Clearpay, reveals that Gen Z and Millennials may have been hit the hardest by the COVID-19 crisis, however, they’re the most financially savvy generation in the United Kingdom. Around 68% of Gen Z and 61% of… Read More

Contactless Payments and Credit Card Transactions Increasing Steadily in Switzerland: Report

The Swiss Payment Monitor reveals that the trend towards credit card use and contactless payment methods has remained steady in Switzerland. The Swiss Payment Monitor is a research initiative that’s supported by the University of St.Gallen and the ZHAW Zurich University of Applied Sciences. The… Read More

GHL Systems to Offer Flexible Payment Options in ASEAN Region with Visa Instalments

GHL Systems has teamed up with payments giant Visa (NYSE:V) in order to become the first in the ASEAN region to offer Visa Instalments for customers using the eGHL Payment Gateway platform. Visa Instalments works by turning pre-approved issuer credit lines into installment payment options… Read More

Digital Transformation: 68% of Singapore Consumers Prefer All-Digital Channels when Engaging with their Bank during Financial Hardship

During the past year, firms have been focused on accelerating their digital transformation strategies in order to maintain operations in a post-COVID environment. Their investments in digital technology have been essential to retaining business and clients. Companies now require the tools to conduct business remotely,… Read More

BNPL Fintech Affirm Reveals that Buy Now, Pay Later Accounted for Record $24B in US Consumer Spending Last Year

BNPL Fintech Affirm (NASDAQ:AFRM) notes that last year’s holiday shopping season set many digital commerce records, including in its “volume of purchases” made through Buy Now, Pay Later (BNPL) services. Affirm cites Salesforce data which reveals that BNPL transactions surged 109% when compared to the… Read More

Engage People CTO Len Covello Provides Key Insights on how Loyalty Points are “Often-Overlooked” Alternative Payment Option

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We recently caught up with Len Covello, CTO at Engage People, a global loyalty tech company. Covello explained how loyalty points are an often-overlooked alternative payment option. Covello talked about how the demand for having the flexibility to pay with points as easy as credit… Read More

US Retail Sales, Excluding Automotive and Gasoline, Surged 4.6% YoY, Online Sales Up 54.7%, Mastercard Reports

Mastercard (NYSE:MA) reveals that February 2021 was yet another huge month for digital commerce, which increased 54.7% year-over-year (YOY). Mastercard pointed out that despite the “inclement weather” felt across many parts of the country this past month, US retail sales (excluding automotive and gasoline) surged… Read More

Visa Reveals that 85% of Surveyed Consumers Expect Digital Payments Options while Making In-Store Purchases

Visa confirms that a year into the Coronavirus pandemic, digital payments continue to “keep money moving.” The company’s latest report reveals that consumer behavior is changing how businesses sell or market their products in a post-COVID environment. Visa notes that due to the COVID outbreak,… Read More

James Teodorini from Currencycloud Reveals how Salary Finance Services are Improving Financial Wellbeing of Workers

Currencycloud, a cross-border payment platform, notes that a lot has changed since March 2020, when the financial markets crashed (after awareness about COVID became more widespread). The COVID crisis has led to the largest global upheaval since the past few decades. It has touched the… Read More

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