Tagged: ux

April 25, 2021 @ 12:38 pm By Omar Faridi  |  

Frank Rotman, who claims to be a 27+ year Fintech veteran and the Co-Founder of QED Investors, reveals that he talked to a bank executive who was “proud of finally getting to functional parity” with Fintech service providers in “a particular space” that financial tech… Read More

April 18, 2021 @ 11:00 pm By Omar Faridi  |  

We recently connected with Danial Daychopan, CEO and Founder of UK-based Plutus, a financial services provider that aims to bridge the gap between traditional fiat currencies and “upcoming” cryptocurrencies. Plutus says it offers the “best of both worlds,” which includes centralized fiat and non-custodial crypto,… Read More

March 25, 2021 @ 1:21 pm By Omar Faridi  |  

The team at Blend, which provides digital lending technology, has shared some important features which can help provide “the best online banking experience.” As noted in a blog post by Blend, online banking clients are increasingly expecting interactions to be a lot simpler, faster, and… Read More

March 20, 2021 @ 10:25 pm By Omar Faridi  |  

The team at SadaPay, a Pakistan-based online payments provider, notes that when products are developed with technology at the “core of the value proposition,” the customer interactions “tend to be digital as well.” As mentioned in a blog post by the Fintech firm, the human… Read More

March 13, 2021 @ 4:29 pm By Omar Faridi  |  

Ali Ahsan writes in a blog post published by global Fintech firm Circle that the Internet started off in 1969 as a government initiative known as ARPANET. As explained by Ahsan, ARPANET was established to allow researchers to share important information with each other. He… Read More

March 10, 2021 @ 9:18 pm By Omar Faridi  |  

Deepu K Sasidharan, Developer Advocate at payments platform Adyen (AMS:ADYEN), notes that the Payment Request API and the Payment Handler API are new W3C web standards that aim to make the payments process easier on websites. Sasidharan explains that these new standards aim to provide… Read More

March 8, 2021 @ 9:50 pm By Omar Faridi  |  

Ari Paul, CIO of BlockTower Capital, a company focused on bringing professional trading and portfolio management to cryptocurrency, predicts that we might have 5% of the world owning crypto-assets by the end of this bull run (ahead of Internet adoption back in 2000). $1T+ market… Read More

March 2, 2021 @ 12:35 am By Omar Faridi  |  

Payments platform Adyen (AMS:ADYEN) notes that during times like these, it can be challenging to find the “headspace” to map out business growth plans. Adyen also mentioned that it can be difficult to know where exactly to start. The Fintech firm  thinks that what we… Read More

February 27, 2021 @ 7:02 pm By Omar Faridi  |  

San Francisco-based Blend, which claims to offer market-leading digital lending technology that makes the process of acquiring a loan simpler, faster, and safer, notes that in the increasingly competitive lending sector, it’s now more important than ever to work with technology that provides your clients… Read More

February 27, 2021 @ 9:48 am By Omar Faridi  |  

US-based digital asset exchange Gemini says it’s committed to providing an “excellent” customer experience. Gemini states that being accessible to their users and “prompt” with their responses to customer support requests or inquiries remains a “top” priority at the exchange. Recently, the company’s customer support… Read More

February 25, 2021 @ 8:58 pm By Omar Faridi  |  

Big Four auditing firm KPMG in Australia has released a report, titled, The 30 Voices, which aims to cover “every facet” of financial services and beyond. It features insights related to developments from incumbents to banking challengers, Big Tech firms to investors, legislators to academics…. Read More

February 23, 2021 @ 10:58 pm By Omar Faridi  |  

Digital banking platform Revolut confirms that it recently “simplified” online payments via the launch of Payment Links to Revolut Business clients. The Fintech Unicorn has made other updates so it’s even easier to accept virtual payments “straight away” with QR codes. For those not completely… Read More

February 10, 2021 @ 4:03 pm By Samantha Hurst  |  

    Digital asset marketplace OKEx announced on Tuesday its wallet integration with blockchain domain provider Unstoppable Domains.  According to OKEx, Unstoppable Domains has already launched thousands of websites in the decentralized web, registering more than 250,000 domains to date. The integration with OKEx wallet will help… Read More

December 29, 2020 @ 6:38 pm By Omar Faridi  |  

Nic Neuman from Casa says that the biggest security problem that Bitcoin (BTC) has is its user experience (UX). This past October 2020 marked the 12th anniversary of Satoshi Nakamoto’s Bitcoin whitepaper. During this relatively short period of time, Bitcoin has fundamentally transformed “the way… Read More

October 21, 2020 @ 11:21 pm By Omar Faridi  |  

Pakistani Fintech firm SadaPay has appointed Safraz Baig, a former Careem executive, to lead its customer experience team. The SadaPay team claims that not many business leaders in Pakistan truly understand the value of great customer experience. They also note in a blog post that… Read More

September 27, 2020 @ 10:00 am By Omar Faridi  |  

Malaysia’s Razer Fintech, the Fintech division of Razer (a multinational financial service provider), has teamed up with Singapore’s Lifestyle Marketing SaaS (software-as-a-service) provider, Perx Technologies, in order to provide better mobile-first customer engagement for financial services. Through the partnership, Razer Fintech will focus on transforming… Read More

August 31, 2020 @ 8:03 am By Omar Faridi  |  

Digital challengers such as neobanks and various other Fintech service providers are beginning to transform many traditional business activities through the digitalization of many different services that previously required laborious manual processes (like accounting). Customer or user experience (UX) has become a key differentiator when… Read More

July 18, 2020 @ 11:39 am By Omar Faridi  |  

Wolfpack Digital from Transylvania notes that we’re halfway through 2020 and the economic impact of the COVID-19 outbreak has been felt and observed across different businesses and industries. The pandemic has also led to significant changes in consumer behavior, as more people are using digital… Read More

July 9, 2020 @ 11:40 pm By Omar Faridi  |  

There were around 40 million people that were using Venmo for payments, as of Q1 2019. That’s notably 40 million users who are using an external app and not their regular bank accounts to transfer funds. Traditional banks appear to have become a secondary option… Read More

June 5, 2020 @ 10:00 pm By Omar Faridi  |  

The digital asset and blockchain space is still in its infancy or early stages of development. There are many companies working on developing key infrastructure needed to support emerging cryptocurrency businesses. Cybersecurity, ID verification, AML/KYC processes, and even cryptocurrency-related insurance services are already being developed… Read More